Established in the early 1990’s, Charlotte-Mecklenburg Storm Water Services is a joint municipal/county stormwater utility that includes the City of Charlotte, the surrounding towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill and Pineville and Mecklenburg County.
Storm Water Services works year-round to manage the runoff from rainfall, reduce the risk of flooding, restore floodplains and protect the water quality of surface waters county-wide. We accomplish this by:
Repairing and replacing aging storm drainage infrastructure
Restoring severely eroded streams and floodplains to hold excess rain
Mapping floodplains to protect drainage capacity and manage floodplain development
Responding to residents who call 3-1-1 to report drainage and flooding concerns
Monitoring surface waters for evidence of pollutants
Enforcing ordinances to protect surface waters
Educating residents about flood safety, pollution prevention and volunteer opportunities
Charlotte-Mecklenburg Storm Water Services staff includes both City of Charlotte and Mecklenburg County employees. Staff coordinates closely to provide comprehensive stormwater services and ensure service to residents is seamless.
Mecklenburg County Storm Water Services is part of the Water & Land Division of the
Mecklenburg County Land Use & Environmental Services Agency located at
2145 Suttle Avenue, Charlotte, NC 28208. The county is responsible for named streams (such as Little Sugar Creek, Briar Creek, and McDowell Creek) draining more than one square mile and the regulated floodplain throughout the entire county.
Charlotte Storm Water Services is located at
600 East Fourth Street, Charlotte, NC 28202. The city is responsible for smaller streams and manmade drainage systems draining less than one square mile. Charlotte Storm Water Services’ new strategic plan, Sustainable Stormwater Management Strategy for a Thriving City, outlines our vision, mission, values and priorities.
The Towns of Davidson, Cornelius, Huntersville, Matthews, Mint Hill and Pineville are responsible for smaller streams and manmade drainage systems draining less than one square mile within each jurisdiction.
Charlotte-Mecklenburg Storm Water Services works under the guidance of the Storm Water Advisory Committee (SWAC). The advisory committee:
hears appeals and decides on violations, fee credits, service charges and adjustments
evaluates capital and operational programs and budgets
makes recommendations or comments to elected officials
The committee includes nine citizens appointed by the City Council, County Commission, and Town Commissions. Learn more about the
SWAC, current members, and meeting dates.
To report a problem or request service call 3-1-1. If you are calling from outside Mecklenburg County or if your cellular carrier will not connect you to 311, dial
Tim Trautman, PE, CFM, Mecklenburg County
Samantha Willis, City of Charlotte
James Scanlon, Mecklenburg County
Alyssa Dodd, City of Charlotte
John Wendel, Mecklenburg County
Jordan Miller, City of Charlotte
Don Ceccarelli, PE, Mecklenburg County
Kruti Desai, PE, Division Manager, City of Charlotte
Dave Canaan, Director, Mecklenburg County
Matt Gustis, PE, City of Charlotte
Rusty Rozzelle, Mecklenburg County
Sharnelle G Currence, City of Charlotte
Ashley Smith, Mecklenburg County
City of Charlotte Storm Water Services
600 East Fourth Street, Charlotte, NC 28202
Mecklenburg County Storm Water Services
2145 Suttle Avenue, Charlotte, NC 28208