Frequently Asked Questions (FAQs)
What is a public record?
G.S.
132-1 defines public records, in relevant part, as "all
documents . . . magnetic or other tapes, electronic data-processing records . .
. regardless of physical form or characteristics, made or received . . . in
connection with the transaction of public business . . ."
All records maintained by the City of
Charlotte are available for public inspection unless specifically exempted
by law.
What is the public policy regarding public records?
The NC General Assembly has declared as a matter of
public policy that the public records and public information compiled by
agencies of North Carolina government or its subdivisions are the property of
the people. N.C.G.S. § 132-1(b)
Are all records public records?
Although most information the City of Charlotte houses is
public and subject to disclosure, some information is considered protected.
For example, we are obligated to protect such things as: sensitive public
security information, components of personnel files, tax information, and
social security numbers.
What is the purpose of the Public Records Request form?
The Public Records Request forms aid the employee and
requestor by clarifying precisely what information is being requested. Please
be aware that the public records policy does not require the City to do
research, analyze data or create a record that does not currently exist.
How long will it take to receive a response?
The City of Charlotte is committed to an open and
transparent government. As a rule, we respond to all requests for information
as quickly as possible and strive to communicate a realistic time
frame. It may not always be possible to fill requests right away if
the requests span agencies and/or if they need to be reviewed to
see if they contain confidential or restricted information.