Hiring Process Overview
The online application for the Fire Fighter Recruit 2024-B process "will be open from 8:00am EST on Wednesday, March 20, 2024 through 12:00pm (noon) EST on Wednesday, April 10, 2024. Go to https://www.jobapscloud.com/oec/Charlotte/ to apply during the open application period. Applicants with an existing JobAps Applicant Profile should log into and use their existing Applicant profile when applying; if you cannot remember your Username or Password, use the recovery options provided there. If you have not already created an Applicant Profile, create one there, and then complete the Fire Fighter Recruit / 2024-B employment Application.
Once an employment application has been submitted, your personal application status and Notices that have been emailed to you are stored for 24/7 access in your JobAps Applicant Profile at https:www.jobapscloud.com/oec/Charlotte/. Click on My Applications at the top of the screen. Enter the Username and Password you created when you built your Applicant Profile. If you cannot remember your Username or Password, use the recovery options provided there. Once logged in, you can view your Applicant Profile as well as the current status of all your Unsubmitted, Submitted, or Unfinished City of Charlotte employment applications. To the right of each Job Title is the current status/step in the process that your employment application is currently in, and by clicking the date under Last Notice you can open, scroll through, and review the Notices sent to you via JobAps regarding that application. It is each applicant's responsibility to monitor their emails, including Junk/Spam folders, as well as their JobAps account, for updates and invitations for the duration of the hiring process.
To submit an Interest Card and be placed on our distribution list to receive email updates on future Firefighter hiring opportunities, click Charlotte Fire Department Interest Card.
Each year, the number of candidates hired and recruit classes seated at the Academy depends entirely on retirements, promotions, station growth, and funding. Exact Academy dates will vary from year to year. Currently, the process duration for any given candidate could be anywhere from a few months to 15 months from the time of the Written Exam.
This highly competitive process does involve several steps in which a candidate must appear personally, at times with relatively short notice. Each candidate's experience and timeline throughout the process may be different, and not all who apply will be hired.
Most contact with candidates will be by emails sent via their JobAps Portal and may at times be by phone. It is each applicant's own responsibility to monitor incoming calls (be sure voicemail is set up and is not full), to monitor their emails, INCLUDING Junk/Spam/All Mail folders, as well as their JobAps Portal, for updates and invitations for the duration of the hiring process.
Once a candidate is selected for hire and placed into a class, Recruit School lasts approximately six months and is Monday through Friday, approximately 8:00 am to 5:00 pm. Eligible candidates not selected for the first class(es) are placed into a pool for future classes until the year's process is completed.
Hiring Process Steps
*Some steps listed may overlap or occur parallel to other steps.
1. Complete Online Application
The application period for CFD's 2024-B Fire Fighter Recruit Hiring process will be open from 8:00am EST on Wednesday, March 20, 2024 through 12:00pm (noon) EST on Wednesday, April 10, 2024. Go to https://www.jobapscloud.com/oec/Charlotte/ to apply during the open application period. Applicants with an existing JobAps Applicant Profile should log into and use their existing Applicant profile when applying; if you cannot remember your Username or Password, use the recovery options provided there. If you have not already created an Applicant Profile, create one there, and then complete the Fire Fighter Recruit / 2024-B employment application.
Once an employment application has been submitted, your personal application status and Notices that have been emailed to you are stored for 24/7 access in your JobAps Applicant Profile at https://www.jobapscloud.com/oec/Charlotte/. Click on My Applications at the top of the screen. Enter the Username and Password you created when you built your Applicant Profile. If you cannot remember your Username or Password, use the recovery options provided there. Once logged in, you can view your Applicant Profile as well as the current status of all of your Unsubmitted, Submitted, or Unfinished City of Charlotte employment applications. To the right of each Job Title is the current status/step in the process that your employment application is currently in, and by clicking the date under Last Notice you can open, scroll through, and review the Notices sent to you via JobAps regarding that application OR click "My Notices." It is each applicant's responsibility to monitor their emails, including Junk/Spam folders, as well as their JobAps account, for updates and invitations for the duration of the hiring process.
2. Register For & Complete Structured Oral Interview and Written Exam
Soon after the application period has closed, following evaluation of all applications, eligible applicants will receive invitations and instructions on how to self-schedule for these first components via their JobAps Portal.
Structured Oral Interviews (SOIs) will be held IN-PERSON on Saturday, June 1 and Sunday June 2, 2024. Applicants’ specific SOI date and time will be assigned based on slot availability during self-scheduling. In this exercise, applicants will be given hypothetical situations to respond to.
After attending and completing the in-person Structured Oral Interview, upon exiting, applicants will receive the location and randomly assigned appointment time to report for their Written Exam being held IN-PERSON on Monday, June 3, and Tuesday, June 4, 2024. The exam does not require applicants to have prior knowledge about fire services work. Although study material is NOT required, the 2024-B testing vendor (Industrial/Organizational Solutions or IOS) does offer study guides and practice tests for the "FST" Written Exam at a cost on their website, which applicants are welcome to purchase any one of the "FST" study guides or practice tests for the Written Exam, or not to purchase any.
3. Candidate Application Packet
Applicants will receive notifications containing a list of very specific documents to gather and compile into a Candidate Application Packet, as well as specific details on how/where to submit their packet and the required deadline for submission.
4. Screening Assessment
Applicants will receive invitations and instructions to complete an online screening assessment.
5. Committee Review
A committee reviews all aspects of an application file and evaluates each as a "whole candidate." Applicants selected to move forward may be invited to an in-person Panel Interview.
6. Panel Interview
CFD Operations personnel conduct in-person panel interviews. Applicants selected to move forward may be invited to take an in-person polygraph exam.
7. Polygraph Examination
Applicants will be given an onsite polygraph exam.
8. Conditional Offer Of Employment
Applicants selected to move forward may be issued a conditional offer of employment at this stage with a tentative start date to begin a recruit class at the Academy.
9. Personal History Background Investigation
Background, criminal history, social media, motor vehicle, and reference checks will be conducted.
10. Pre-Employment Medical Examination
The CFD follows the National Fire Protection Association (NFPA) 1582 medical guidelines. CFD will schedule candidates for their NFPA 1582 physical in Charlotte and cover the cost of the physical.
11. Physical Abilities Test (PAT)
The PAT was developed to allow fire departments to obtain pools of trainable candidates who are physically able to perform essential job tasks at fire scenes. The test consists of multiple events that must be completed in a specific time period. Candidates must continuously progress along a predetermined path from event to event and complete the entire skills test in 8 minutes or less. CFD will schedule candidates for a uniform and gear fitting appointment on the same day as their PAT appointment. An orientation session will be held followed by the candidates' first attempt at the test. Those who do not pass the first attempt will then be scheduled for a final attempt at the test. To learn more about the 2024-B Fireground Physical Ability Test (FPAT), please watch the Fireground Physical Ability Test Video.
12. Pre-Employment Drug Screening
The Charlotte Fire Department follows the City of Charlotte's Drug- and Alcohol-Free Workplace policy. Applicants will be scheduled for a drug screening within 30 days prior to their start date at the Academy and will submit at a location based on their current zip code.
13. Civil Service Certification
The Charlotte Fire Department will present a document package regarding selected candidates to the Civil Service Board for approval, typically held on the first Tuesday of that month.
14. Formal Offer Of Employment To Start Recruit School
Upon hiring approval from the Civil Service Board and cleared results from the pre-employment drug screening, candidates will receive a firm formal offer of employment to begin Recruit School, with at least a two-week window to provide notice to their current employer.
15. Welcome To The Charlotte Fire Department!
Fire Fighter Recruits are paid full-time employees with a complete City of Charlotte benefits package beginning on day one of Recruit School at the Academy. All newly hired Firefighter Recruits receive the current fiscal year's "Firefighter I" new hire pay rate, which will be listed in the job posting at the time of application. Fighter Recruits receive a 5% pay incentive for an Associate's degree OR a 10% pay incentive for a Bachelor's degree. Firefighter Recruits who have served at least 2 years of Active-Duty military or 6 years in the Reserves/National Guard, who do NOT have any educational degrees, may be eligible for a military 5% pay incentive.