The 311 Call Center will be closed on Wednesday Dec. 25 and Thursday Dec. 26. It will reopen on Friday, Dec. 27, with operating hours from 8 a.m. to 4 p.m.
The CharMeck Alerts Notification system relays accurate and timely notifications of the information you want and need to know. CharMeck Alerts allows you to decide what types of alerts you would like to receive and how you would like to receive them. Alerts are geographically targeted and include options for both emergency alerts and non-emergency alerts related to your local government services. CharMeck Alerts can be received by phone calls, text messages, e-mails, and push notifications to your phone. Sign up for CharMeck Alert.
If you would no longer like to receive CharMeck Alerts or wish to edit the method you receive them, please login to your account at CharMeck Alerts and Notification. Passwords can be reset from this page as well. You can also call 3-1-1 and request to be unsubscribed. Please note that those who are not subscribed may still receive CharMeck Alerts sent to contact numbers listed in the White and Yellow pages.
For additional questions, please check the CharMeck Alerts FAQs. If you still have questions, contact the CharMeck Alerts Support Team via e-mail at charmeckalerts@charlottenc.gov.