Outreach, Education and Reporting

If you would like to request assistance in coordinating an exercise for your facility or with your agency, request a local training opportunity or share with our team a training or exercise opportunity you are aware of or are offering, we ask that you complete the included form, and our office will reach out to you.

Our state and local emergency management entities offer a plentiful amount of training opportunities as well, including independent study and virtual opportunities. You can learn more by visiting:

• North Carolina Training, Exercise and Response Management System (NCTERMS)

• Emergency Management Institute (EMI)

Whether you are in the emergency management profession or a citizen of Mecklenburg County, a critical piece of staying safe is to be aware of current emergency management, preparedness and safety related events.

• Check out our programs and partnerships page to keep up with our office and our partners.

• Looking for additional information about preparedness? Our federal partners are the leading source for information related to preparing for disasters and emergencies – learn more here.

• Want to stay in the loop regarding what our office and our partners are up to? Sign up to receive our monthly newsletter (include fillable form here).

We welcome requests and inquiries for our local, state and national media. If you are a member of the media or with a credentialed agency, please submit your request or inquiry via email to charmeckem@charlottenc.gov. Our Public Information Officer will respond accordingly. If your request is urgent, please identify this in your request.

Population growth and increased development opportunities have positioned the Charlotte region as a desirable location for large special events and conferences. As the home base for the Carolina Panthers (Bank of America Stadium), the Charlotte Hornets (Spectrum Center), the Charlotte Knights (Truist Field) and the Charlotte FC (Bank of America Stadium), our athletic teams draw large crowds and the venues where they play also host well known musicians and bands resulting in well attended concerts.

• Large events bring media attention, large crowds and elevated risk factors. Our team provides support for many of these functions, as well as street festivals and events in our large local parks and recreation areas.

• Support efforts include resource management, coordination of staffing for health and medical support, situational awareness assessments and the development of incident action plans that provide an operational overview of events and the resources and staff associated with them.

Our team maintains a variety of tools for internal use by our team and response partners as well as tools for the general public that assist in connecting people, locations and data using interactive maps. These tools compliment and in some cases, sync data between various situational awareness platforms.

Geospatial Resources (GIS)

• If you are a response partner and maintain a user account on our system, the following links will be of use to you. You will be required to log into your account in order to access data:

• Charlotte-Mecklenburg Emergency Management Hub Site
• Charlotte-Mecklenburg Mass Care Hub Site

• The following resources are available as an open source and do not require user accounts:

• City of Charlotte Open Data Portal
• Mecklenburg County Geospatial Information Services

Charlotte-Mecklenburg WebEOC (Local WebEOC)

• Charlotte-Mecklenburg WebEOC serves as the region’s primary, cloud-based, situational awareness and resource management tool, supporting planned and unplanned events throughout the Charlotte-Mecklenburg Urban Area Security Initiative’s (UASI) ten (10) county service area. The system launched in July 2016 and the Charlotte-Mecklenburg Emergency Management Office (CMEMO) serves as the system administrator and coordinates all training and support initiatives.

• The Charlotte-Mecklenburg instance of WebEOC is a fusion-based system, meaning the system can receive and disseminate data to and from other WebEOC fusion instances, including but not limited to, Duke Energy, North Carolina Emergency Management (NCEM), the Transportation Security Administration (TSA), the United States Department of Homeland Security (DHS), the Federal Bureau of Investigation (FBI) and numerous additional local, state and federal partners.

• There are currently more than 1,500 users from local, state and federal partners who maintain access to the Charlotte-Mecklenburg WebEOC instance, with new users being onboarded daily. New users are vetted through their agency or organization and our system administrator audits our instance quarterly.

• New users and existing users are provided regular training opportunities coordinated through the CMEMO. As training opportunities become available, information will be included on our training and exercise page with links to virtual training opportunities and on-site training registration details.

• Eligible candidates may request access or password resets and submit additional system questions, by completing the included fillable form. All information submitted will be forwarded to our system administer for review.

NCSPARTA (State WebEOC)

• North Carolina Emergency Management (NCEM) maintains a separate instance of WebEOC (NCSPARTA) that supports situational awareness tools among all 100 counties in North Carolina. NCSPARTA is also a fusion instance that maintains the capability to receive and disseminate data from the Charlotte-Mecklenburg instance of WebEOC. CMEMO and Charlotte Fire Department Special Operations (CFD-SOC) staff maintain user accounts with NCSPARTA. NCSPARTA is funded through the North Carolina Department of Public Safety (NCDPS).

• NCEM hosts quarterly WebEOC User Group meetings for counties participating in WebEOC initiatives, in addition to monthly statewide WebEOC drills.