Hidden Valley Water System Improvements
Project phase


 Project updates

Charlotte Water (CLTWater) will replace large valves and install a new water main under Tom Hunter Road from W Sugar Creek Road to N Tryon Street. This maintenance project is needed to increase pressure to customers. After construction, the valves will be activated, delivering a water pressure increase of approximately 20 psi to customers.


  • Construction start:
    • Tom Hunter Road: January 2022
    • Hidden Valley neighborhood: Spring 2022
  • Construction duration: 24+ months
  • Normal work hours: 8:00 a.m. – 5:00 p.m., Monday through Friday

Customers will be notified of planned water outages at least 72-hours in advance. Any unplanned water outages are considered emergencies and will be repaired as soon as possible.

Construction may cause temporary cloudy, discolored water, or lower than usual pressure. If you experience this, please run cold water for up to 15 minutes. If water doesn't clear, please call 311 and say/select "water emergency" for assistance.

  • This Charlotte Water project will increase water pressure and enhance service quality for customers in the area.

Areas near construction will be notified before construction. There will be planned water outages. Property owners will be notified in advance. If there is an unplanned water outage, crews will work to fix it immediately.

Construction Cost: $16,046,203.99