Eastway Water Pipe Relocation Project


Project phase


 Project updates

  • Replace more than 900 feet of drinking water pipes due to age.
  • The project started in December. Construction will begin in January and will take an estimated 45 days.
  • A temporary water main is set up to maintain service to elven customers. This temporary main is disinfected and laboratory tested to the same standards as any new water main.
  • Construction will take place in the street right-of-way.
  • Pipe installation will be beneath the sidewalk using trenchless technology.
  • The curb lane will be closed. However, access to driveways will be open between traffic cones or drums.
  • The project will enhance water quality and pressure.

  • Areas near construction will be notified before construction. There will be planned water outages to move customer’s service. Property owners will be notified in advance. If there is an unplanned water outage, crews will work to fix it immediately.

  • Estimated $110,000

Frequently Asked Questions

Will pressure be the same on above ground service line?
It is likely that you could notice slightly lower water pressure.

Will I be without water?
Our goal is to minimize disruptions to you. You will be notified of planned water outages 72 hours in advance and any unplanned water outages will be treated as an emergency.

Why are hydrants running?
Charlotte Water uses hydrants to test and flow water. This is a normal part of construction, repairs, and preventative maintenance.

What should I do if I experience discolored water?
Charlotte Water is committed to providing safe drinking water throughout Mecklenburg County. If you experience discolored or cloudy water, please run cold water until it clears. If it doesn't clear up within 15 minutes, please let us know by calling 311 or 704-336-7600 anytime.