Projects

​Construction​ FAQs

Our commitment to you

Our goal is to minimize the impact of construction. The designers of this project have taken great care to develop a construction plan that lessens inconveniences to you. ​The construction process presents many issues for nearby residents and businesses, so please review the topics below to learn more. Our staff on site will work with you to minimize disruption during construction. Additionally, we will send project updates to citizens located near the project. Please contact us at 704-336-2291 with any questions. or concerns.

From infrastructure repairs and better drainage to safety and beautification, residents will see noticeable improvements in their neighborhoods and roads.​

​Contractors must do the following:

  • Build the project according to prepared plans and specifications
  • Have a competent project supervisor
  • Work with utility companies (Duke Power, AT&T, Charter, Google Fiber, etc.) to minimize service disruption
  • Prevent soil erosion to adjacent properties
  • Conduct operations within rights-of-way and acquired easements
  • Obey all federal, state and local laws, ordinances and regulations
  • Ensure mail service to nearby residences and businesses is not interrupted by construction
  • Protect all public and private property within or adjacent to the work area

​Some work uses heavy construction vehicles, including dump trucks, concrete trucks and earth-moving equipment, which can be quite loud during operations. No work will be conducted at night unless there is an emergency. The contractor may keep equipment within the work area for the duration of the project.​

​If it is necessary to maintain an open hole or trench, the contractor is required to make the area safe with fences, barricades or other methods. Please be cautious as you enter and exit your property. ​

​The contractor may store construction materials on the work site. They may also stockpile debris if disposal is not readily available. The contractor can use areas within the right-of-way or acquired easements. If more materials storage space is needed, contractors may ask private property owners to use their property (outside of the easement). This is at the property owner’s discretion and he/she assumes the risk to allow the contractor to do so. These materials may be unsightly for a brief period, but will eventually be used or hauled away.​

​The contractor may place an office trailer and portable toilets within the work area, depending on the size and duration of the project.​

​It may be necessary to temporarily reduce or detour traffic flow and close streets. In these instances, you will be notified in advance. We can help you locate parking if your driveway is temporarily blocked.