City of Charlotte


apple mobile app


My Charlotte is a mobile application that allows users to access municipal services on the go. Here are just a few things you can do:

  • Get information on flights and parking at Charlotte Douglas International Airport
  • Search traffic accident locations 
  • Get today's air quality
  • Access a link to download CATS mobile applications for transit information   
  • Access services via 311 to report graffiti, potholes and other neighborhood nuisances

NEW! My Charlotte is now available for Android and BlackBerry.

Get My Charlotte for iPhone
Get My Charlotte for Android
Get My Charlotte for BlackBerry*
Get the device-independent application

* The BlackBerry application is available for use on 5.0 operating systems or higher. For BlackBerry users with an operating system below 5.0, please use the device-independent application.

We want your feedback!  From your device, go to 311 (Citizen Service) from the main menu items list, or you can select the 311 logo at the bottom toolbar.​