City of Charlotte

​Charlotte Homepage

• Business
• Building code (County)
• Charlotte business resources
• Code and ordinances

• Development services
• Backflow device
• Charlotte business INClusion
• Commercial meter and tap connections

• Doing business with the City
• Doing business with the County
• Food establishments

• Inspections
• Code enforcement
• Commercial plan review
• Fire inspections and testing

• Land development

• Permits and licenses
• Alarm registration
• Animal registration
• Beer and wine permits
• Block party permits
• Business license
• Building permit - commercial
• Building permit - residential
• Fence and wall certificate
• Fire-permit applications
• Garage and yard sale permits
• Gun permits
• Lane closure permits
• Marriage license
• Oversize house-moving permit
• Register a fire alarm system impairment
• Right-of-way use permit
• Sidewalk closure permits
• Special events, parades and festivals
• Street closure permits
• Tent guidelines and permits
• Utility cut certification

• Records and documents
• Accident/crash reports
• Birth and death certificates
• Charlotte ordinances
• City of Charlotte maps
• Find a vendor
• Find contracting opportunities
• Land development projects
• Marriage records
• Police reports
• Public records and data
• Quality of Life Explorer
• Tax records

• Starting and relocating a business
• All new buildings
• Apply for business loan
• Business resources
• Charlotte Business INClusion
• Neighborhood & Business Services
• Small Business Enterprise Certification

• Taxes and fees
• Alarm fines
• Charlotte Fire user fees 2016
• Charlotte Water rates and fees
• Parking tickets
• Property taxes

• Zoning and rezoning

• City Government
• Mayor
• City Council
• City Manager
• City Clerk

• City departments
• 311 (CharMeck 311)
• Airport
• Animal Care & Control
• Aviation
• Budget, Office of Strategy & Budget, Division of Management & Financial Services
• Charlotte Area Transit System (CATS)
• Charlotte Business INClusion
• Charlotte Department of Transportation (CDOT)
• Charlotte Fire Department
• Charlotte Water
• Charlotte-Mecklenburg Community Relations
• Charlotte-Mecklenburg Police Department
• Charlotte-Mecklenburg Storm Water Services
• CharMeck 311
• City Attorney
• City Cleck
• City Council
• City Manager
• Code Enforcement
• Economic Development
• Engineering & Property Management
• Fire Department
• Garbage Collection
• Human Resources - City of Charlotte
• Innovation & Technology
• Internal Audit
• International Relations
• Land Development
• Management & Financial Services
• Mayor's Office
• Neighborhood &Business Services
• Planning Department
• Police Department
• Recycling Collection
• Risk Management (City of Charlotte, Mecklenburg County, Board of Education)
• Solid Waste Services
• Storm Water Services
• Strategy & Budget, division of M&FS
• Transit (Charlotte Area Transit System - CATS)
• Water

• Boards and commissions
• Public records
• Voting and elections
• About Charlotte Gov
• News and media
• Events and meetings
• Community Investment Plan

• County and Towns
• Mecklenburg County
• Cornelius
• Davidson
• Huntersville
• Mint Hill
• Matthews
• Pineville

• Resident
• Animals and pets
• Community Investment Plan
• Construction projects

• Education and schools
• Bicycle program
• Charlotte-Mecklenburg Schools (CMS)
• Charlotte Nature Museum
• CMPD Citizen's Academy
• CMPD Ridealong Program
• Colleges and Universities
• Discovery Place
• Fire safety education
• NeighborWood Tree Canopy program
• Public libraries
• Tree banding
• Volunteer stream monitoring

• Environment
• Adopt a city street
• Adopt stream
• Air quality
• City of Charlotte maps
• City's focus on the environment
• Keep Charlotte Beautiful board
• Quality of Life Explorer
• Report a storm water problem
• Tree management
• Tree planting
• Trees Charlotte

• Garbage and recycling
• Multi-family collection
• Residential services
• Small business garbage collection
• Solid Waste Services
• Recycling Schedule
• Holiday Collection Information  

• Home and property
• Carbon Monoxide detectors
• City-County safety ordinances
• City housing programs
• Code enforcement cases
• Crime mapping
• Crime prevention
• Decorative signs and posts
• Emergency assistance
• Fair Housing information
• Fence and wall certificates
• Permits and licenses
• Property maps
• Property taxes
• Report a code violation
• Smoke alarms
• Solid Waste Services
• Water bill
• Water-start/ stop services
• Human services

• Job and employment
• City jobs
• County jobs
• Mayor’s Youth Employment

• Leisure and recreation
• Charlotte sports
• Cross Charlotte Trail (XCLT)
• Culture, art and museums
• Parks

• Neighborhoods
• Block party request
• City ordinances
• Code enforcement
• Common nuisance violations
• Community engagement
• Community planning
• Crime mapping
• Crime prevention
• Health and sanitation
• Historic districts
• Keep Charlotte Beautiful
• Maps
• Matching grants
• Neighborhood toolkit
• Quality of Life Explorer
• Storm Water-volunteering
• Street light repairs
• Subdivision planning
• Zoning

• Public health

• Public safety
• Accident/ crash reports
• Charlotte Fire Department
• Charlotte-Mecklenburg Police Department.
• City ordinances
• Crime mapping
• Crime prevention
• Crime reporting (online)
• Crime Stoppers
• Emergency Management
• Flooding
• Mecklenburg Co. Sheriff
• Police/ crime reports
• Police response areas
• Safety ordinances
• Signal outages

• Transportation
• Accidents-live feed
• Airport Connector (CATS)
• Bicycles and bus services
• Bus service (CATS)
• Bicycling in Charlotte
• CATS bus routes and schedules
• CATS bus transit centers
• CATS Mobile Apps
• CATS Trip Planner
• Charlotte Area Transit System (CATS)
• Charlotte Department of Transportation
• Charlotte-Douglas International Airport
• Charlotte maps
• Charlotte Transit planning
• City LYNX Gold Line Streetcar
• Cross Charlotte Trail (XCLT)
• Gold Rush Services (CATS)
• LYNX Blue Line light rail
• North Meck Village Rider (CATS)
• Para-Transit (CATS)

• Voting & elections

• Water resources
• Drinking water
• Storm Water Services (CMSWS)
• Water and wastewater

• Services
• CharMeck 311

• Apply and register
• Advisory boards and commissions
• Application for special events, parades, and festivals
• City jobs
• County jobs
• Gun permits
• Other taxes (Mecklenburg County)
• To vote

• Find services A to Z
• Accela Citizen Access
• Accident/crash reports
• Accidents - live feed
• Adopt a pet
• Adopt-A-City Street Program
• Adopt-A-Stream program
• Advisory boards (City of Charlotte)
• Advisory boards (Mecklenburg County)
• Airport Connector bus route
• Alarm fines
• ​Alarm permits
• Alarm system impairment form​
• Animal licenses
• Appeal a traffic ticket
• Appeal parking citation
• Application for special events, parades and festivals
• Apply for a business loan
• Apply for a marriage license​
• Apply to become a CMPD Officer
• Approved rescue group
• Backflow prevention device
• Become a certified small business
• Beer and wine permits
• Bicycles and bus service
• Bicycling in Charlotte
• Bicyclists - report an aggressive driver
• Bids and contracts
• Birth, death certificates
• Block party request
• Blockage in a city drain
• Blockage of a storm drain or stream
• Blue Line light rail service
• Boarded-up structures
• Bond administration
• Broken parking meter (report)
• Building code (Mecklenburg County)
• Budget information (City of Charlotte)
• Building permits​
• Building services (City buildings and facilities)
• Bulky item pickup (Solid Waste Services)
• Bus schedules
• Bus transit centers
• Business loans​
• Call before you dig​
• Camp Ignite (Charlotte Fire Department camp)
• Cankerworm resources
• Carnival and fair permit application
• CATS Para-Transit
• CATS Real Time App
• CATS Trip Planner
• Cemetery plots
• Charlotte crime mapping
• Charlotte-Douglas International Airport
• Charlotte Fire Department plan review
• Charlotte-Mecklenburg Crime Stoppers
• Citation and donation payments
• City of Charlotte code
• City of Charlotte maps
• City of Charlotte ordinances
• City/County Ordinances
• CityLYNX Gold Line Streetcar
• City properties for sale
• CMPD accident/crash reports
• CMPD crime reports
• CMPD crime statistics
• Code Enforcement
• Collection schedule (trash, garbage, recycling)​
• Commend or compliment a police officer
• Common nuisance violations
• Community engagement
• Community planning
• Community toolkit
• Concern or complaint about a police officer
• Consolidated planning
• Construction projects near me
• Contracting opportunities
• County jobs
• Crime prevention
• Crime reports
• Crime Stoppers
• Dead animal collection
• Death and birth certificates (Mecklenburg County)
• Decorative signs and posts (Residential)
• Discrimination concerns - Fair Housing Act
• Dispute Settlement/mediation services
• Dog adoption
• Drainage - blockage in a city drainage system
• Drainage - erosion along a creek or storm drain
• Drainage - flooding from a drainage structure
• Drainage - pollution in a creek, stream or lake
• Drivers license (North Carolina Dept. of Motor Vehicles)​​
• Erosion - report severe stream bank erosion​
• Explorer Post (Charlotte Fire Department)
• Fair Housing Information
• Fair permit application​
• Fence and wall certificate
• Festival applications
• File a claim (Against the City, County or Board of Education)
• Find a fire station
• Find a recycling center (interactive map)
• Find a vendor (Current list of certified City vendors and commodity codes)
• Find contracting opportunities
• Find your police response area
• Fire code information and regulations
• Fire Department permit application
• Fire education programs
• Fire hydrant use
• Fire inspection and testing services
• Flooding - report flooding of a street, house or building
• Food stamps, other social services​
• Garbage collection​
• Garbage recycling schedule
• Garbage holiday collection information
• ​Gold Rush Service (CATS service)
• Graffiti
• Grave spaces
• Gun permit​
• Historic District Commission​
• HouseCharlotte Program
• Housing Advisory Board of Charlotte-Mecklenburg
• Housing counseling services
• Housing rehabilitation
• Housing services
• Humane education (Animal Care & Control)
• Inspections - commercial
• Inspections - residential
• Irrigation
• Jobs - Charlotte Fire Department
• Jobs - Charlotte-Mecklenburg Police Department
• ​Jobs - City of Charlotte
• Jobs - Mecklenburg County
• Keep Charlotte Beautiful
• Land development projects
• Land permits
• Landscape - trees
• Large item pickup (Solid Waste Services)
• Lateral Entry Program
• LeadSafe Charlotte lead-based paint hazard control
• Light rail service-Blue Line
• LYNX Blue Line Light Rail service
• LYNX Rail service routes and schedules
• Maps
• Marriage license (Mecklenburg County Register of Deeds)
• Mayor's Youth Employment Program
• Mecklenburg County jobs
• Mediation/dispute settlement
• Meet CFD Mascot Blaze
• Mental health programs​
• Mentoring programs (Mayor's Mentoring Alliance)
• Microchip clinics
• Military Recruitment Program
• Minimum housing code
• Need a Speaker
• Neighborhood and Business Services
• Neighborhood board retreat
• Neighborhood matching grants
• Neighborhood organization contact list
• Neighborhoods - boarded-up residential structure
• Neighborhoods - graffiti
• Neighborhoods - high weeds, grass, & junk in yard, etc.
• Neighborhoods - parking on lawn 8 a.m.-5 p.m. M-F
• Neighborhoods - parking on lawn after hours/ weekends
• Neighborhoods - signs in public rights of way
• NeighborWoods Tree Canopy Program
• New water or sewer connection
• Noise ordinance
• Non-Residential building code
• North Meck Village Rider (CATS Service)
• Ordinances - City of Charlotte
• Oversize house moving permit
• Owner surrenders (Pets - Animal Care & Control)
• Para-Transit Services​
• Parade application
• Parking on the lawn
• Parking meter issue (broken meter)
• Parks (Mecklenburg County Park and Recreation)
• Pay a parking citation
• Permitting
• Pet adoption
• Pet food bank
• Pickup of a large (bulky) item pickup (Schedule - Solid Waste Services)
• Police response areas
• Pollution - report pollution in a storm drain, stream or lake
• Posting/ reporting lost/ found dogs
• Properties for sale (City of Charlotte)
• Public records requests
• Pyrotechnics display application
• Quality of Life Explorer
• Rabies clinics
• Recruiting to become CMPD officer
• Reclaiming lost pets
• Records requests
• Recycling center locations (interactive map)
• Recycling schedule
• Register a fire code complaint
• Register as a vendor
• Report a broken parking meter
• Report a crime to CMPD
• Report a storm water problem
• Report code violations (tall weeds/grass, dilapidated conditions, junk motor vehicles)
• Report reckless driving
• Report wastewater spill or backup
• Report water leak (in street, at meter box)
• Request a smoke alarm or carbon monoxide alarm
• Request mulch
• Request pickup of a large trash item (Solid Waste Services)
• Resources for emergency assistance
• Response areas - police
• Rezoning
• Right of way abandonment petition form
• Right of way use permit
• Road sign-repair or missing
• Routes & schedules (CATS Services)
• Schedule a presubmittal meeting
• Schedule pickup of a large trash item (Solid Waste Services)
• Schools - Charlotte-Mecklenburg Schools
• Senior Citizens Nutrition Program​
• Sewer connection
• Sidewalks - container obstruction
• Sidewalks - obstruction
• Sign ordinance
• Solid Waste Services​
• Spay/neuter services (male/female dogs/cats)
• Sprinter airport bus service
• Start, stop, or transfer water service
• Street name change
• Streetlight repairs
• Streets - basketball goal in street
• Streets - new sidewalk
• Streets - new traffic signal request
• Streets - pothole repair
• Streets - residential traffic-calming devices
• Streets - right of way sight obstructions
• Streets - sidewalk repair
• Streets - street sign repair
• Streets - streetlight repair
• Streets - traffic signal timing
• Storm drain or stream blocked
• Subdivision information
• Swimming pools
• Tank installation and removal
• Tent guidelines and permits
• Traffic accidents - live feed
• Traffic and pedestrian signal outage
• Transit - long-term planning
• Traps
• Trash collection​
• Trash - schedule a bulky item pickup
• Tree Banding
• Tree leaves removal​ (yard waste)​
• Tree planting in stream buffers
• Tree-planting tips
• Tree work permit​
• Upgrade a street light
• Utility cut certification class (Utility rights-of-way excavations)
• Vanpool
• Vendor information
• Victim resources
• View code enforcement cases
• Vital records​​​
• Volunteer programs with Storm Water Services
• Volunteer storm drain marking
• Volunteer to monitor local streams
• Volunteer to serve on a board or commission
• Water bill
• Water quality - streams and lakes
• Water rates and fees
• Work for the Charlotte Fire Department
• Work for the Charlotte-Mecklenburg Police Department
• ​Work for the City of Charlotte
• Work for Mecklenburg County
• Yard waste collection​
• Youth Employment Program (Mayor of Charlotte)
• Youth programs
• Zoning enforcement

• Get permits and licenses
• Alarm permit
• Animal and pet licenses
• Application for special events, parades & festivals
• Attic, garage, and yard sale permits
• Beer and wine permits
• Block party request
• Business licenses
• Fence or wall construction certificates
• Gun permits
• Right of way use permit

• Look up and search records
• Accident reports
• Arrest inquiry
• Birth and death certificates
• City of Charlotte ordinances
• Food service inspections
• Inmate Search or Lookup
• Marriage records
• Open Data Portal
• Police records and reports
• Property maps
• Property tax bills and records
• Public records requests
• Traffic accidents
• Warrant inquiry
• Water bill

• Pay bills and purchase
• Alarm fines
• Animal licenses
• Attic, garage or yard sale
• Bus passes
• Business licenses
• Grave spaces
• LYNX Blue line tickets (CATS)
• Parking tickets
• Property taxes
• Train tickets (Amtrak)
• Water bill

• Request and report
• An incident
• Assistance (senior citizens, adults with disabilities, and caregivers)
• Bicyclist report aggressive driver
• Broken parking meter
• Bulky item pickup
• Child abuse
• Commend an officer
• Dead animal collection
• Drainage - blockage in a city drainage system
• Erosion along a creek or storm drain
• Fair Housing Act concerns
• File a concern or complaint about a police officer
• Fire Department Honor Guard
• Flooding from a creek
• Graffiti
• Landlord - Tenant Dispute Referral form
• Landscape - trees
• Parking on a lawn, after hours/weekends
• Parking on a lawn: Monday-Friday, 8 a.m.-5 p.m.
• Permits or inspections
• Pink Lady Fire Truck
• Pipes and Drums Band (Charlotte Fire Department)
• Pollution in a creek, stream or lake
• potholes
• Reckless driving
• Report a crime
• Reserve a park shelter
• Road sign repair or missing
• Sidewalk obstruction or barrier
• Sidewalk repair
• Sign in a public right of way
• Speakers Bureau request
• Speed humps/ speed bump
• Street light repairs
• Street Name Change
• Tall weeds and grass
• Traffic and pedestrian signal outage
• Zoning Enforcement

• View maps and locators

• Support