City of Charlotte

CLT plus app

CLT+ is the new City of Charlotte service request and information app.

Schedule a bulky trash pickup and many more city services with CLT+. Other options include:

  • Report a pothole

  • Check your trash pickup day

  • Request a new traffic signal

  • Report graffiti or a code violation

CLT+, a mobile application, is now available on both the Apple App and Google Play stores. It is free to download.

CLT+ is a new way to interact with CharMeck 311, which serves as the customer contact center providing information and services for customers in the City of Charlotte and Mecklenburg County.

Residents wishing to get in touch with 311 can still speak with a representative on the phone, request a service online or use the online chat function.