Well groomed neighborhood street view with small mountain in background and vibrant green foilage

Zoning Permitting

The zoning designation of a parcel specifies how the land and buildings can be used within the city and county.  Zoning districts are created to attract certain types of development such as single-family and multifamily homes, offices, neighborhood business, industry and institutions like schools and hospitals.  Examples of zoning violations include illegal signs , illegal use of property and commercial vehicles in residential areas.  

To report a potential violation of the zoning ordinance, call 311 or submit your request online.


If you need a sign permit, zoning use or customary home occupation permit application, contact zoning enforcement staff at 704.336.7600.


Inspection Process

  • Inspections occur within three business days of reporting.
  • If the complaint is valid and a violation is found, a notice of violation will be issued.
  • The case is closed when the violation is corrected.

Charlotte's zoning functions are administered by three City departments:  Planning, Engineering & Property Management and Housing & Neighborhood ​Services.  Their functions include:​

  • Provides administrative support to the Zoning Board of Adjustment
  • Creates subdivisions
  • Processes zoning appeals, variances, and rezoning applications
  • Provides final interpretation of City's zoning ordinance​
  • Review site plans and inspects new commercial construction
  • Checks for compliance with zoning ordinance regulations on new commercial construction until a Certificate of Occupancy is issued
  • Receives residential permit applications
  • Receives change of use permit, zoning and sign permits
  • Zoning verification letters
  • ABC permits and business licenses
  • City zoning ordinance enforcement