Does Code Enforcement handle mold complaints?
Mold is not a violation of the City of Charlotte minimum housing code. A Code Enforcement inspector can inspect a dwelling for any underlying causal factors that may contribute to mold, such as leaking roofs or leaking plumbing that are code violations.
Does the city conduct any tests to determine if there is mold present in my home?
No. The City of Charlotte does not test for mold. The city also does not administer any environmental or air quality assessments.
What do I do if I suspect mold growth?
If you suspect you have mold growth, inform your landlord before contacting code enforcement. If your landlord is not properly responding or fails to address the cause of the mold, Code Enforcement can inspect the dwelling for any underlying code violations, such as a leaking roof or a plumbing leak.
What if there is no code violation?
If a code violation does not exist, the resident may consider contacting an attorney. Code Enforcement cannot provide assistance in a civil matter. A citizen can contact the City's Community Relations team for help with landlord-tenant mediation.
The Environmental Protection Agency (EPA) has information on mold including prevention tips and cleanup guidelines on their website at www.epa.gov/mold. You can also download a copy of the EPA's "A Brief Guide to Mold, Moisture and Your Home" brochure.
•"Know Your Rights" brochure
•Assistance with Landlord-Tenant Mediation
•Mecklenburg County – Indoor Air Quality
•Environmental Protection Agency "Guide to Mold, Moisture and Your Home"
•Legal Aid of North Carolina
•City of Charlotte Housing Ordinance
•Code Violation Enforcement Process