Training & Information


​Communication Strategies for Neighborhood Organizations         

Communication is the key to any successful relationship and that includes relationships with your neighbors. Effective communication within a neighborhood-based organization is critical because it allows leaders to distribute information, explain decisions, and build a sense of community. It also encourages residents to participate in important decisions that impact their quality of life. As a neighborhood leader, how you communicate is just as important as what and why you communicate. When there is clear and consistent communication between neighborhood leaders and residents it has a positive impact on the health and vitality of the organization. Therefore, it is important to take a proactive approach to communication within your organization. This presentation walks you through how to develop (or improve) an internal communication strategy for your neighborhood-based organization.

Know to Grow Online Gardening Series

Interested in gardening? Want to learn more about chickens, composting, or growing veggies at home? Our partners at the Mecklenburg County branch of the NC Cooperative Extension have put together free online classes. Visit their website to learn more and view recordings online:

Digital Meetings for Neighborhoods

Are you interested in hosting a digital meeting for your neighborhood organization but don't know where to start? This training, presented by Next Stage Consulting, provides tips on how to ensure a quality digital meeting for your neighborhood organization. Topics include:

  • How to choose a digital meeting platform
  • How to develop a meeting agenda 
  • Digital meeting management 101 (with a step-by-step process for ensuring a smooth meeting)
  • Structuring engagement 
  • Meeting follow-up

Digital Meetings for Neighborhoods Training


Queen City Crash Course

Neighborhoods are the heart and foundation of our city, though great places don't happen by chance. Our community is defined and fortified by the thousands of volunteers that commit time and treasure to taking care of their homes, caring for neighbors, building fellowship and improving the places we call home. Residents who dedicate themselves to lead in their neighborhoods—whether in an official capacity or not—are what make  Charlotte a premier city.


A neighborhood association is a group of neighbors that come together to improve the quality of life in their neighborhood. Some benefits of an organized neighborhood include: stability, beautification, increased safety, and better relationships among neighbors. Organizing a neighborhood can be a huge undertaking; therefore, it is important to have a plan. This training will provide tips on how you and your neighbors can come together to start a neighborhood association.

​Digital Communications for Neighborhood Groups 

Digital communication can help build capacity in neighborhoods and foster a stronger sense of community. While communication technology should never replace face to face contact, neighborhood leaders can use the power of digital resources to leverage assets and engage residents. Strong digital communication requires understanding your audience, meaningful content, quality deployment and the ability to remain in touch. In this training, presented by Next Stage, you will learn how to use digital communication as a tool to improve communication in your organization.

​Charlotte Neighborhood History Toolkit Online Tutorial 

Have you ever wondered how your neighborhood got its name? Who first lived in your house? What was your block like back in the day? The Charlotte Neighborhood History Toolkit can help answer these questions and more! This online tutorial will explain how to get started using the Toolkit.

​Office of Sustainability Overview

The City of Charlotte aims to become a global leader in environmental sustainability, balancing economic growth with preserving our natural resources. Our Office of Sustainability helps protect our natural resources, promote conservation, and improve the environment. This video provides an overview of the Office of Sustainability and the Strategic Energy Action Plan.

​How to be a Bridge-Builder in your Neighborhood 

What does it mean to be a bridge-builder? A bridge-builder is someone who establishes relationships, improves communication and helps to build trust among varying groups. In this training we will be joined by Janeen Bryant, facilitator and community engagement specialist, who will help us better understand how to be a bridge-builder in our community. This training will focus on how to: - Understand your neighborhood in context using city and county data - Map resources and people - Build and heighten awareness of the neighborhood as an ecosystem of shared resources - Strengthen your relationships and connection to the City of Charlotte and to your neighborhood - Heighten your capacity to lead/discuss across difference and understand self-interest.

​Charlotte Community Toolbank

Does your neighborhood or non-profit need to borrow giant jenga in January? Adirondack chairs in April? An outdoor movie screen with projector in October?

If your neighborhood group would like to rent tens of thousands of items for pennies on the dollar, watch this video tour to learn more about the Charlotte Community ToolBank. The ToolBank has a wide variety of tools including lawnmowers, shovels, wheelbarrows, ladders, pressure washers, drills, and more.

​A Good Gathering: Listening and Sharing When Neighborhoods are in Transition

Charlotte is growing and changing rapidly. Our neighborhoods are more diverse than ever which can bring about challenges but also opportunity. In this training, we will be joined by Janeen Bryant who will help us learn tangible ways we can be better neighbors as our neighborhoods transition. This training will focus on how to: 
  • Plan impactful conversations to share and discuss important issues 
  • Understand conflict as a part of the process 
  • Prioritize needs and follow-up with real outcomes

​HOA Basics

As a homeowner in an HOA community, it is important to understand the role of the HOA. In this training you’ll learn some commonly used HOA terms, the role of the board, the president and other leadership positions, your rights and responsibilities as a homeowner, and effective ways you can actively support your HOA.

​Tree Care Grant Pre-Application Workshop

Looking for tree care resources for your community? This workshop will present: • An overview of the Tree Care Grant Program: what it is, why it’s important, and what funds can be used for . • How to complete the online application and grant reporting through the Tree Care Grant Program.

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