About HNS

About Housing & Neighborhood Services

Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas:

  • Community Engagement: Develops partnerships, resources, and training for stronger and safer neighborhoods
  • Code Enforcement: Enforces the City's code ordinances to improve the appearance of the community and maintain standards for a lower crime rate and a higher quality of life 
  • Housing Services : Provides resources for the development of workforce, assisted and special needs housing
  • CharMec​k 311:  Serves as customer contact center providing information and services for customers in the City of Charlotte and Mecklenburg County 
  • Equity, Mobility & Immigrant Integration: Creates welcoming communities through immigrant integration efforts, and furthers equity and mobility opportunities for residents and employees

Fountain in park in Charlotte NC​​​