The 311 Call Center will be closed on Wednesday Dec. 25 and Thursday Dec. 26. It will reopen on Friday, Dec. 27, with operating hours from 8 a.m. to 4 p.m.
Charlotte Water is the largest public water and wastewater utility in the Carolinas, serving more than a million customers in the City of Charlotte and greater Mecklenburg County -- including the towns of Matthews, Mint Hill, Pineville, Huntersville, Davidson, and Cornelius. We maintain over 4,000 miles of water mains in our system’s infrastructure.