Engineering & Project Management


The Engineering Services Division provides planning, design and project management services to the City and is tasked with the implementation of infrastructure programs. To achieve this the division must coordinate with city departments, including Planning, CDOT, CATS, Economic Development, and Housing and Neighborhood Services, and with external stakeholders, including private consultants, the public, and NCDOT. The division implements projects identified in the City's Capital Investment Plan (CIP) with the goal of providing safe transportation choices, improving neighborhoods, supporting economic development, and improving the lives of residents through infrastructure programs that build our community. ​


Veronica Wallace, Division Manager

Call us704-351-8073

Email us

Visit us 600 East 4th Street, Charlotte, NC 28202

​​​​​​​​​​​​​​​Engineering Services Programs

Becky Chambers, PE
In-House Planning and Design Program Manager

The In-House Planning & Design Program provides project planning, construction plans, cost estimates, quality assurance, feasibility studies and project management services to the Engineering & Project Managment Division. The program contributes to projects such as bridge replacement, pedestrian safety, sidewalk gaps and ramps, CATS bus stops and corridor improvements. 

​Samantha Miller, PE
Neighborhood Improvement Program Manager

​The Neighborhood Improvement Program completes projects that address significan infrastructure deficiencies within established neighborhoods. Projects connect neighborhoods to major employment, institutional and retail areas through a network of streets, sidewalks, greenways and bike lanes. Projects completed by the program are in support of the Comprehensive Neighborhood Improvement Program (CNIP). 

CNIP's primary goals

  • Better multi-modal connections between neighborhoods, community assets, and major employment, institutional and retail areas 

  • Easy accessibility to transit and the larger regional network of streets

  • Successful public/private partnerships that leverage investments and catalyze changes occurring in neighborhoods

  • Enhanced engagement with residents in determining which investments meet our collective aspirations

Dan Leaver, PE, Assoc. DBIA
Transportation Program Manager

This Transportation Program works closely with all city departments, as well as with the state and other stakeholders, to deliver essential transportation projects throughout the city. The group manages several programs that increase walkability by building sidewalks, bike paths, urban trails and pedestrian crossings. 

Programs include:

In addition to these programs, many individual programs are managed by this group, ranging from new bridges and roadway widenings to parking studies. 

Tom Russell, P.E. 
Urban Infrastructure Program Manager

The Urban Infrastructure Program works on urban infrastructure improvement projects throughout the city. Projects include the city-funded segments of the Cross Charlotte Trail, which will provide an uninterrupted urban pedestrian/biking path across Charlotte. Other projects include infrastructure improvements in transit station areas intended to improve access to transit and support economic development and changing land uses.

Programs include:

Urban Infrastructure also implements miscellaneous uptown projects and economic development public/private efforts.