The Charlotte Fire Department is one of just a few in the country to hold both International Accreditation
and a Class 1 Rating from the Insurance Services Office.
In 2015, CFD received its fourth accreditation from the Commission on Fire Accreditation International (CFAI). In order to receive international accreditation, CFAI reviewed the department's assessment in 10 major categories and more than 258 performance indicators, ranging from response time, training, resource deployment, public education and more.
Departments seeking accreditation must also compile a strategic plan and risk-hazard assessment. The accreditation is valid for five years, which means departments must continuously review their processes and services to ensure they are providing the best, updated, professional fire service. Only 200 departments in the country hold this accreditation.
The year-long accreditation process involved dozens of CFD employees and thousands of hours of work, including data analysis, determining community needs and how CFD can best respond, and developing ways to continue improving over the next five years.
Class 1 PPC Rating:
In July 2015, the department achieved the highest rating possible for fire protection services when it received the Class 1 Public Protection Classification (PPC) rating from the Insurance Services Office (ISO). The Class 1 rating means business owners, residents and visitors to Charlotte can count on superior fire protection. It is also one of the factors used to determine fire insurance premiums for homeowners and businesses.
Out of 48,574 fire protection areas rated in the country, just 132 received the Class 1 rating. This means the Charlotte Fire Department ranks in the top two-tenths of one percent of all fire departments in the United States.
Click here to read more about CFD's Class 1 rating.
CFD By the Numbers:
- The Charlotte Fire Department provides fire, rescue, hazmat, and emergency medical services to over 1 million residents and visitors of our city 24 hours a day, 7 days a week, 365 days a year. We cover 320.8 square-miles of the city and unincorporated areas, operating out of 43 strategically placed firehouses that are staffed with a minimum of 269 firefighters per day.
Two Heavy Rescue Companies
Four Haz-Mat Companies
Six Aircraft Fire & Rescue Vehicles
Dive Rescue Team
Three Urban Search And Rescue Teams
One Fire Boat
One Dive Rescue Boat
In the 2022 Fiscal Year (July 2021- June 2022), CFD:
Responded to more than 143,147 incidents
Busiest engine company (Engine 22) responded to 5516 calls
Fire Marshals Office completed approximately 40,706 inspections
- Education Division taught fire safety to 15,000 third graders