The Charlotte Fire Department strives to maintain an effective and reciprocal partnership with the community we serve.

Three public information officers staff the Charlotte Fire Department Office of Media and Public Affairs:   

Members of the media with questions regarding breaking news and emergency incidents should contact Captain Dennis GistCaptain Jackie Gilmore or Battalion Chief Matt Westover at 704-336-2094. Please note that breaking news for emergency response can be acquired near real-time on Twitter @CharlotteFD​. An alternate means of contact during and after normal business hours is via email at

 Fire Newsroom



Contact Us: ​

CFD Public Affairs
500 Dalton Avenue
Charlotte, NC 28206

Follow us on social media:

CharlotteFireDept - News, tips, community events

@CharlotteFD - News alerts on incidents, traffic updates, etc. 

@CharlotteFire - Information, news and events

@CFD_Alarm - Information from the fire department's 911 call center

Charlotte Fire Department's YouTube Channel

Charlotte Fire Department's Flickr site