Fire Prevention Bureau

If you need to submit a fire code complaint on a weekday between the hours of 8 a.m. and 5 p.m., you may contact the Fire Prevention Bureau directly at 704-336-2101. To file a non-life threatening fire code complaint after normal business hours, please complete the form below.  A fire inspector will follow-up with your complaint the following business day. Please be as specific as possible with complaint details.

Click here to fill out the Fire Code Complaint form.

NOTE: If you are reporting a life-safety hazard such as locked or blocked exits or means of egress, overcrowding, or any other condition that presents an immediate hazard to life of property, call 911 and we will dispatch a crew from the closest station to investigate.