General Services

General Services employees

​About General Services

We provide services to create a sustainable urban environment through six core areas:​

​​Project management, engineering and construction services for infrastructure and facility projects and managing programs that support transportation, ​neighborhood and economic development projects. Learn more about the Engineering and Project Management division.

Plan review and inspection for development, ​including storm water, erosion control and trees.​ Learn more about the Land Development division.​
​Engineering and construction services to reduce risk of flooding and protect quality of creeks. Learn more about Charlotte-Mecklenburg Storm Water Services.​
​Management of 5.7 million square feet of space at approximately 300 facilities. Learn about the Building Services division.
​Landscape management/tree canopy maintenance, public rights-of-way, facilities, cemeteries, green spaces, medians and CATS properties. Learn more about the Landscape Management division.
​Land acquisition, leasing and disposition of City-owned property. Learn more about the Real Estate Services division.

​​The asset management facility for the City of Charlotte that operates at five maintenance facilities, a commission/decommission (CDC) facility and ​maintains more than 6,500 pieces of City and County equipment.​ Learn more about Fleet Management​.

​Our strategic objectives

​To be recognized by our customers as the City's leader in providing courteous, accessible, seamless and responsive services

To find ways to apply our resources to achieve the City Council's priorities

To build our competitive edge through learning, innovation and continuous improvement

To find the optimum balance of cost, schedule and quality that achieves the City's community investment plan and operational goals that satisfies customers

To create an environment that expects and values the contributions of individuals, recognizes their diverse contributions and encourages them to develop to their full potential​​