Current Vendors

If you need to update your vendor information, please visit our Vendor Registration page.

Invoicing Requirements

  • All invoices must include the city's PO#, department name and your city vendor number

  • Invoices must include an invoice date and a unique invoice number

  • A separate invoice must be submitted for each PO issued by the city

  • Sending an invoice before goods are shipped or received may cause a delay in payment

  • Each line-item description on the invoice must match the line-item description on the PO issued by the city. If possible, invoices should be in the same order, or should reference the PO line #.

Where do I send invoices?

  • All invoices must be emailed to COCAP@charlottenc.gov

  • PDF is the preferred file format. 

  • Each invoice should be sent in an individual PDF.

  • Invoices sent in the text of an email or with a link to click and download cannot be accepted. 

  • If you have any questions about invoicing or an invoice you have submitted, contact the AP Customer Service Help Desk at apcustsvs@charlottenc.gov.

 

Additional information

Important Links

Questions

Vendor Registration and W-9 Requirements

AP Customer Service Help Desk

Vendor Inclusion

Charlotte Business INClusion is designed to promote diversity, inclusion, and local business opportunities in the City's contracting and procurement process for businesses with a significant business presence in the Charlotte region. If you are interested in learning more about the program and how to participate as a Minority, Woman, or Small Business Enterprise (MWSBE), please visit Charlotte Business INClusion.

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