Digital Plan Room

Additional features include:

  • Instant feedback when uploading documentation and when documents and plans are accepted for review. Issues are communicated to the customer in real time.

  • Document detection to identify required and/or outstanding documents for each submittal, giving customers peace of mind that their submittal is complete. Accurate document detection occurs based on the application type selected and completed fields.

  • Interactive access to color-coded markups by discipline, issues and conditions from within Accela for reviewing disapproved comments.

  • For corrections, customers are only required to submit revised sheets rather than complete plan sets.

The Digital Plan Room feature can be used for the following application types:

  • Commercial

  • Urban

  • Subdivision

  • Plat

  • Sketch

  • Housing Trust Fund

  • Rezoning Petition

  • Rezoning Administrative Amendments

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CLT Development Center

​Accela Citizen Access

Please follow these guidelines in your document design to ensure your plans are correctly processed in the Digital Plan Room.


  • All files must be in a PDF file format.

  • Maximum file size is 100 megabytes per file.

  • Do not use encrypted or password-protected files.

  • Do not submit plans as a PDF Portfolio.

  • Do not combine supporting documents in the same PDF file with any plan sheets; supporting documents should be uploaded as separate files.

Plan Submissions

  • Arrange plans in a landscape view.

  • The title block must be in the lower, right-hand corner.

  • Make sure sheet numbers are unique and consistent for each version of submitted plan pages.

  • Plan sheets must be no more than 24 inches by 36 inches and can be scanned at a resolution of 150 dots per inch.

  • When possible, please include a table of contents when exporting and publishing the PDF (ex. Include "Create bookmarks") setting in AutoCAD.*

  • Include sheet titles within a table of contents when possible.*

  • You can upload multiple files, including plans, at the same time.

  • When submitting revisions, only upload the sheets with revisions. Please do not resubmit the entire plan set.

  • Supporting Documents

    • You can submit supporting documents as individual files or as a single file with multiple pages.

    • Submit supporting documentation as separate PDF files from the plan set or plan sheets.

    • Document files may be oriented in either landscape or portrait view.

    *Asterisk indicates recommended document standard but is not required for submission.

Submitting Plans

Watch these video tutorials to better understand how to upload and submit documents.

Document Upload Times

Once you have uploaded and validated your files, they will be processed in the city's system. The Digital Plan Room:

  • Separates your plans into individual sheets.

  • Scans plans using optical character recognition to identify sheet numbers.

  • Attaches plans to previously submitted versions.

  • Prepares plans for web and mobile access.

Processing Time

Most documents will take 30 seconds to a minute to process, but larger plan sets could take longer.

After you've clicked the "Process Files" button, you can close the file processing screen and exit the Accela Citizen Access website. Your files will continue to process after you've left.

Email Notice

When the processing is finished, you will receive an email with a link for you to complete the remaining steps in your submission.