Office of Data and Analytics

​Lean 101: One Day to Better Government

About this course

Have you ever wanted to change the way your workplace operates but didn’t know where to begin? Wish you could clear the obstacles in your daily work or reduce bureaucracy for your customers?

What you'll learn in this course

This training will introduce you to a range of Lean methods and process improvement tools that can help you rapidly improve the work you do every day. Participants will gain insight into their work through observation, process visualization, and measurement, and will learn how to translate those insights into concrete plans for improvement. You’re the expert on improving your own department’s processes – this training will equip you with the tools to do it!  

​Course details


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