City Manager

Assistant City Manager, Victoria O. Johnson

Victoria O. Johnson,
Special Assistant to the City Manager

As Special Assistant to the City Manager, Victoria O. Johnson focuses enhancing upward mobility opportunities and career pathways, and leading implementation of the American with Disabilities Act recommendations throughout the organization. Johnson also works closely with Solid Waste Services on city-wide goals and strategies for the Circular Economy.

Johnson is a respected member of the City team, having served in other key leadership roles since 2005. As director of Solid Waste Services, she managed more than 300 employees and a budget of nearly $60 million. Previously, Johnson held several management positions at the Miami-Dade County Department of Solid Waste Management in Florida. She has consistently achieved exceptional results by setting clear expectations and inspiring teams to excel.

Johnson’s accomplishments have garnered her recognition among the municipal waste industry. Her work to transition Charlotte’s Solid Waste Services from a managed competition business model to an optimization business model resulted in an annual savings of $4.37 million per year, leading to a profile in the national industry publication Waste Management Magazine.

A graduate of Barry University, Johnson has earned executive management certificates from the Weldon Cooper Center for Public Service at the University of Virginia, the School of Government at the University of North Carolina at Chapel Hill, and the Kennedy School of Government at Harvard University.