In FY01, the City achieved the following:

  • Responded to 69,174 emergency calls, a 2% increase over the previous year and the most in the Charlotte Fire Department's history.  The average response time was 4:23 minutes.
  • Reorganized fire battalion districts, adding 68 new fire department positions and opening three new fire stations.
  • Held residential structure fires to 1.09 per 1,000 population.  This is an historical low, the result of increased fire and life safety education.
  • Presented 8,956 fire safety education programs to 132,915 individuals and installed 1,632 free smoke and carbon monoxide alarms in low-income households.
  • Continued to focus on public safety by allocating 84.4% of the General Fund to public safety.
  • Recognized 12 police officers out of a total of 72 nominated for outstanding contributions to police community relations.  The officers were nominated by citizens and citizen groups.
  • Targeted 40 locations that generate the highest number of calls for barking/excessive noise, nuisance animals and other complaints.  Through neighborhood problem solving efforts, complaints were eliminated at 32 of these locations and were reduced at the remaining eight.
  • Increased enforcement efforts of crimes that contribute to traffic collisions, resulting in increases in traffic citations for: DWI (+32.9%), speeding (+90.7%), following too closely (+321.5%) and not wearing a seat belt (+205.8%).
  • Began installing 150 new pedestrian countdown signals at school crosswalks to indicate the length of time pedestrians can safely be in the crosswalk.
  • Reduced citywide the number of vehicle collisions by 3.9% despite a 6% increase in the number of vehicle miles traveled.

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Challenges for the Future:
The City continues to face a number of challenges in this areas, including:

  • Preventing fire fatalities. There were five fire fatalities in FY01. Two were due to vehicle fires, which are difficult to prevent.
  • Keeping pace with growth. Preliminary analyses indicate a need for at least six new fire stations by 2020.
  • Keeping fire companies/apparatus response times low in the face of mounting impediments to emergency response, such as road construction and the installation of road humps.
  • Responding to a growing number of emergency calls to animal control. There were 3,236 emergency calls in FY01, a 48% increase over FY00.

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Residential Structure Fires:
per 1,000 population

FY 1997

FY 1998

FY 1999

FY 2000

FY 2001






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