photo of 2004 State of the City Annual Report Cover

The City of Charlotte will be a model of excellence that puts citizens first.  Skilled, diverse and motivated employees will be known for providing quality and value in all areas of service.  We will be a platform for vital economic activity that will give Charlotte a competitive edge in the marketplace.  We will partner with citizens and businesses to make this a community of choice for living, working and leisure activities.

The mission of the City of Charlotte is to ensure the delivery of quality public services and to promote the safety, health and quality of life of its citizens.

"Public Service is Our Business"