City Clerk

Special Accommodations

Meeting Chamber 

The City of Charlotte does not discriminate on the basis of disability.  The City will provide auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures to persons with disabilities upon request. 

If special accommodations are needed when attending a City Council Meeting and/or if information is needed in another format, please contact:

 The Office of the City Clerk
Charlotte-Mecklenburg Government Center
600 East Fourth Street, 7th floor
Phone:  704.336.2248 / Email:

We request at least a 72-hour advance notice in order to make adequate accommodations.

TTY/TDD ​assistance is available by calling 311 or if outside Mecklenburg County, please call 704.336.7600.  Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. The call center is closed on weekends and City-recognized holidays.

Read more about the City's ADA Accommodations.