Human Resources

Sheila Simpson

A message from our Human Resources Director, Sheila Simpson:
My most favorite part about working with the City of Charlotte is seeing how far, how deep, and how wide the work of the city transcends. It is an honor to be part of such a dynamic team. There are jobs and careers that a person can have here that are simply amazing. The City of Charlotte has a lot to offer, and the impact is wide. Our work matters. It matters to the 18,000 lives of the people who we directly serve every day. Some of them are employees, others are our employees' loved ones. There will be many days that the work we do may go unnoticed. However, there is never a day that it goes undervalued. I cannot be prouder to serve the City of Charlotte and the communities we support.


Our mission

We are deeply committed to creating an environment where all employees can thrive and grow. Our mission is to enrich the employee experience by fostering a workplace where diversity is not just embraced but celebrated. We understand that each employee’s journey is unique, and we aim to provide support that evolves with them at every stage of their career.


Our vision

Our vision is simple: a workplace where everyone belongs, where employees feel valued, respected, and empowered to reach their highest potential. Diversity is our strength- both as an organization and a community- and we believe this strength is amplified when we foster belonging, inclusion, and engagement.

By creating a culture of inclusivity and collaboration, we are not only enhancing the lives of our employees but also positioning the City of Charlotte as a premier employer dedicated to excellence in public service. We are proud to serve the community by ensuring our workforce is prepared, supported, and positioned to make a meaningful impact.


What we do

At the heart of our department lies the commitment to support the City's organizational goals by providing comprehensive human resources services. From recruitment and selection to employee development and benefits administration, we ensure the City has the talent, resources, and support necessary to fulfill its mission and serve the community effectively.


Join Team Charlotte

If you share our passion for public service, continual learning, and shared growth, we invite you to Join Team Charlotte. Together, we are building a city that is not only a great place to live and work, but also a community where everyone can thrive.

Learn more about our job opportunities, competitive pay, and exceptional benefits by visiting our City Jobs page. We are building a team with a passion for service, continual learning, and shared growth.

 

Our commitment to belonging and inclusion

In line with our commitment to Belonging and Inclusion, we recognize that to truly serve our community, we must address historic inequities and ensure that all individuals have access to the same opportunities. We are proud to take on this responsibility by implementing an Equity Action Plan, reviewing our policies through an equity lens, and providing ongoing training that reflects our dedication to fostering inclusion across all of Team Charlotte.

At the City of Charlotte, you can bring your full, authentic self to work, knowing that you will be respected and empowered to succeed. We welcome and encourage all applicants to join us as we continue to build a community rooted in fairness, opportunity, and equity.

You can thrive here!

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Land acknowledgement

The City of Charlotte acknowledges that we are meeting on the unceded homeland of the Catawba, Cheraw, Sugeree, Wateree and Waxhaw peoples. We acknowledge that the symbol of this city, the intersection of Trade and Tryon streets, was a trading route and meeting spot for Indigenous peoples and that colonialism, genocide, and forced migration has been responsible for the erasure of Indigenous people in our community.

We seek forgiveness and reconciliation for this painful part of our local and national history. We vow to honor the Native American voices in our community and recognize that, despite the forced erasure of their peoples, their presence is still with us.

Labor Acknowledgement

We acknowledge that Charlotte benefitted from the enslavement and forced labor of African people and their descendants. The inhumane institution of chattel slavery created wealth and opportunity for a few, while creating systems of institutional and interpersonal racism that persist to this day in our systems of government, education, housing and health care. We also acknowledge that the development of uptown Charlotte, where we are meeting today, has been at the expense of the African American community of Brooklyn through forced displacement and false promises of resettlement.

The City of Charlotte is committed to equity and inclusion, and we wish to acknowledge and learn from our history. We seek to lift the voices of those Black, Indigenous and people of color who are still here, while honoring the dignity and grief of those peoples displaced by unfair and inclusive and fair Charlotte community where all can thrive.

Americans with Disability Act assistance

Title I and Title V of the Americans with Disabilities Act of 1990, as amended, protect qualified individuals from discrimination on the basis of disability in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment. Disability discrimination includes not making reasonable accommodation to the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or employee, barring undue hardship. For more information, provide a suggestion, or complaint, please contact City Human Resources at 704.336.2285.


Contact Us

For inquiries or assistance:
704.336.2285
hradmin@charlottenc.gov

Employment verifications:
Submit via email to hremploymentveriifcations@charlottenc.gov

Job applications:
Job applications must be submitted online

Self-Service application kiosks are available at:
700 Eat 4th St.
Charlotte, NC 28202
Monday-Friday 9:30am - 3:30pm