The 311 Call Center will be closed on Wednesday Dec. 25 and Thursday Dec. 26. It will reopen on Friday, Dec. 27, with operating hours from 8 a.m. to 4 p.m.
Landscape Management’s landscape operations group maintains more than 1,500 acres of landscaping across more than 200 city properties, including seven cemeteries, nearly 1,000 medians and six public spaces (Arequipa Park, Crescent Park, Five Points Public Plaza, The Green at Prosperity Village, The Ritz at Washington Heights and Tuckaseegee Arboretum and Gardens). All other parks are owned and managed by Mecklenburg County Park & Recreation.
The group also installs new landscaping and controls excessive vegetation growth.
No. Some streets are privately maintained and some are maintained by the North Carolina Department of Transportation (NCDOT).
City-maintained medians outside the I-277 loop are mowed at a minimum of every 14 days. Medians inside Center City are maintained every seven days.
According to City Ordinance No. 9151, "Public rights of way shall mean land that is dedicated or otherwise legally established for public use." Refer to the diagram below for areas of owner vs. city responsibility.
By City Code, property owners are responsible to maintain grass, shrubs and other vegetation to the edge of any street adjacent to their property. Landscape Management provides vegetation control around fixed City assets like guardrails where appropriate.
Call 311 to report sight obstructions or submit a request online.
By City Code, property owners are responsible for maintaining vegetation so that it does not obstruct the safe passage of pedestrians or motor vehicles.
Call 311 or submit a request online.
Robert Sherrill Landscape Operations Supervisor 704.432.4701 landscapemanagement@charlottenc.gov 701 Tuckaseegee Road, Charlotte, NC 28208