Financial Services

Accounts Payable

Accounts Payable team is responsible for processing payments to vendors for goods and services provided to the city. 

Accounts Payable processes invoices based on 30-day terms (unless otherwise specified in the contract) ensuring a successful three-way-match processes.

Accounts Payable issues vendor 1099s and other tax documents and reports.

Accounts Receivable

Accounts Receivable supports most City Departments with miscellaneous invoicing, including billing for Real Estate leases and cell tower licenses, Charlotte Water Lab Service, CATS bus pass consignees and van pools, Intergovernmental services and reimbursements, and other business and financial partners. 

Accounts Receivable collection practices include use of the NC Debt Setoff program, collection agency services, initiation of liens and bad debt write-off.   

Accounts Receivable services the Housing & Neighborhood Services Department’s affordable housing loans, including issuing annual 1098’s for loan recipients. 

Financial Services Support

Financial Services is responsible for pre-auditing, approving, and posting contracts and change orders for all city departments.

Financial Services processes tax refunds and assists with finance related public information request.

Employee Travel and Reimbursement

Financial Services supports the travel software workflow and ensures compliance with the city’s travel and reimbursement policy.

Financial Services provides regular employee travel training, responds to employee inquires, and provides travel coordinator support.

For questions, please call 704.336.5141 and press Option 2 for Accounts Payable or Option 3 for Accounts Receivable.