The 311 Call Center will be closed on Wednesday Dec. 25 and Thursday Dec. 26. It will reopen on Friday, Dec. 27, with operating hours from 8 a.m. to 4 p.m.
Ted Kaplan is the chief business and innovation officer of Charlotte Douglas International Airport, which is owned and operated by the City of Charlotte.
He oversees the airport's Business & Revenue Division, Economic & Community Affairs Division, and Innovation & Experience Division.
He joined the Aviation Department in 2009 and has served in such roles as senior assistant city attorney and Business & Revenue director. Before coming to work at the airport, Kaplan worked for four years as a commercial litigator for the Charlotte office of K&L Gates.
Kaplan has a Bachelor of Arts from Davidson College, a Master's in Public Administration and a Juris Doctor from the University of North Carolina School of Law.
He is a certified member of the American Association of Airport Executives and a member of the Mecklenburg County Bar Association and the North Carolina Bar Association.