Welcome to the New charlottenc.gov

Published on April 14, 2023

The City of Charlotte is proud to present a newly refreshed version of charlottenc.gov. The new website went live on Friday, April 14.

The new website features a brand-new look and feel, updated features and a fast, easy to use mobile interface. The new version of charlottenc.gov is guided by principles to facilitate the best possible experience for our end users including ease of use, accessibility for all, and unique identity. Benefits of the new site include a new design to focus on how residents and other users access information, faster load times and better optimization for search engines as well as more intuitive navigation to help people get to what they need faster and with fewer clicks. We are also working to improve accessibility and provide content in multiple languages. We are still working on the site so there’s still more to come!

Please note that some service and program information will be temporarily unavailable while new content is added to the site. If you have issues locating service or program information please email us charlotteinfo@charlottenc.gov and our support team will help fulfill your request.