Charlotte Fire Faced a Week of Unrelenting Holiday Emergencies
Published on December 27, 2024
Firefighter Brandon Wade from Engine 32 takes a moment after battling the two-alarm chimney fire on Callander Court. Charlotte Fire crews worked late into the night to ensure the fire was fully extinguished and the scene was safe.
By Kevin Campbell, Charlotte Fire
During a week marked by significant challenges, Charlotte Fire demonstrated exceptional teamwork and professionalism in responding to an extraordinary range of incidents, including two multi-alarm fires. From structure fires to a major vehicle accident, Charlotte Fire showcased its unwavering dedication to protecting lives and property across the community.
Charlotte Fire's Ladder 28 in action as firefighters work to extinguish a house fire in the Harris Ridge neighborhood.
“These incidents are just a few of the hundreds of calls we handle daily,” said Charlotte Fire Chief Reginald Johnson. “This week has tested us in ways that few others have, but it also highlighted the incredible resilience, skill, and heart of our team. From the 911 operators guiding calls to the firefighters on the front lines, everyone played a critical role in delivering the best outcomes possible. The people of Charlotte should know they are in good hands with this department.”
A Week of Unparalleled Demand
Between December 21 and December 26, Charlotte Fire responded to an astounding 1,892 incidents. These emergencies ranged from structure fires and vehicle accidents to medical calls and fire alarms. This relentless pace underscores the department’s readiness to serve a growing city during one of the busiest weeks of the year.
Chief Johnson remarked, “This sheer volume of incidents demonstrates the resilience and dedication of our team. Whether it’s a routine call or a life-threatening emergency, Charlotte Fire is always prepared to respond.”
Responding to Emergencies: Fires, Rescues, and Beyond
December 21: Briarwick Lane Structure Fire
In the early hours of December 21, Charlotte Fire responded to a structure fire on Briarwick Lane. Crews quickly extinguished the fire, which originated in a basement workshop due to discarded smoking materials. The fire caused $57,000 in damages and displaced the occupants, who declined Red Cross assistance. It took just 30 minutes to bring the fire under control, underscoring the department’s efficiency.
December 22: Fatal Park Road Apartment Fire
Tragedy struck at an apartment complex on Park Road when a fire broke out just before noon. Ladder 16 arrived swiftly to find heavy smoke pouring from the roof. A second alarm was called, mobilizing additional resources to combat the blaze. Although firefighters controlled the fire within 45 minutes, one resident was found deceased. Two firefighters sustained minor injuries and have since recovered. The fire, caused by an unattended candle in a flower planter, displaced multiple residents and caused $175,000 in damages.
The aftermath of the two-alarm fire at the 8800 block of Park Road. Charlotte Fire investigators determined the fire was caused by an unattended candle.
“This tragic loss reminds us all of the power and unpredictability of fire,” said Chief Johnson. “Yet it also reminds us of the bravery and commitment of our firefighters, who worked tirelessly to save lives and minimize damage. Their actions deserve our deepest gratitude.”
December 22: Lasalle Street Arson
Later that evening, Charlotte Fire responded to a fire at a vacant home on Lasalle Street. Investigators determined the fire to be intentional, marking it as an incendiary case. The incident, which caused $15,000 in damages, is under active investigation.
December 24: Harris Ridge House Fire
Christmas Eve brought another challenge when a fire erupted in the Harris Ridge neighborhood. Engine 27 arrived to find heavy fire engulfing the garage of a single-family home. Firefighters’ swift actions limited the fire’s spread despite a partial roof collapse.
Aerial view of the extensive damage caused by the Harris Ridge house fire. Firefighters were able to bring the fire under control despite structural challenges.
The family of three, along with their dog, escaped unharmed thanks to a monitored fire alarm system. With damages estimated at $150,000, the family is receiving assistance from the American Red Cross. “Every fire has the potential to devastate lives, but working smoke alarms and early intervention make a world of difference,” said Chief Johnson.
December 25: Spanish Quarter Circle Tragedy
In the early hours of Christmas morning, Charlotte Fire responded to reports of smoke at an apartment on Spanish Quarter Circle. Using thermal imaging cameras, crews quickly located and extinguished the fire. Two residents were rescued and transported to the hospital but later succumbed to their injuries. Three pets also perished in the blaze.
“This is an unimaginable loss for any family,” said Chief Johnson. “Our hearts go out to everyone affected by this tragedy.”
Investigators determined the fire was caused by unattended candles, and the unit’s smoke alarms had been rendered nonfunctional due to removed batteries. Charlotte Fire continues to urge residents to ensure their smoke alarms and carbon monoxide detectors are operational by testing them regularly and keeping batteries installed.
December 25: Callander Court Chimney Fire
Later on Christmas Day, Charlotte Fire tackled a two-alarm fire on Callander Court. Sixty firefighters controlled the blaze, caused by a chimney malfunction, in just under an hour. Although no injuries were reported, the fire caused $125,000 in damages.
Charlotte Fire crews gather to debrief after extinguishing a two-alarm chimney fire on Callander Court. No injuries were reported, and the fire was controlled efficiently.
December 26: Steele Creek Road Rooftop Fire
On December 26, crews from Charlotte Fire and Steele Creek Fire collaborated to extinguish a rooftop fire at a property on Steele Creek Road. The fire, determined to be accidental, was controlled in 20 minutes, with no injuries reported.
Supporting the Community Beyond Firefighting
In addition to responding to fires, Charlotte Fire addressed a significant vehicle accident on December 24 involving eight cars on I-85. Crews managed the scene with professionalism, ensuring safety and minimizing further disruption.
Charlotte Fire crews tackle a garage fire at a home on Harris Ridge Drive. Their swift actions helped limit the damage and ensured the safety of the displaced family.
A Unified Effort Across All Divisions
The response to this week’s incidents was made possible by the coordinated efforts of every Charlotte Fire division. Alarm operators provided timely dispatches, investigators worked tirelessly to determine causes, the Health and Safety Division ensured the well-being of responders, and the Logistics team replaced damaged gear and equipment to ensure companies could continue serving the community without interruption.
Chief Johnson emphasized the collective efforts of the department, stating, “This week’s success was not the work of one individual or even one team. It was the combined effort of every division and every person in this department. I am incredibly proud to lead such a dedicated and capable group of professionals.”
Looking Ahead with Gratitude and Resolve
As Charlotte Fire reflects on the challenges of the past week, the department remains steadfast in its mission to protect and serve. “Emergencies don’t stop for holidays or special occasions,” said Chief Johnson. “That’s why we’re here—ready to respond, no matter the time or the circumstance.”
Aerial view of Charlotte Fire's response to a two-alarm fire at the 8800 block of Park Road. Crews worked tirelessly to control the blaze and ensure the safety of residents.
Charlotte Fire urges residents to stay vigilant about fire safety, especially during the winter months. Simple actions, such as testing smoke alarms, using candles responsibly, and practicing safe heating methods, can prevent tragedies and save lives.
As the department enters a new year, it does so with gratitude for the trust of the Charlotte community and a renewed commitment to excellence.