Charlotte Fire Crews Back After Hurricane Deployment in Yancey County

By Kevin Campbell 

After weeks of intense recovery efforts in Yancey County following the devastation of Hurricane Helene, Charlotte Fire’s crew has returned home. Captain Jerry Rodgers, who led his team during this deployment, reflected on the mission and the remarkable work accomplished to assist the community in need. 

"We were left in a really good place," Rodgers shared, acknowledging the earlier teams that had laid the groundwork for their continued efforts. "The crews before us made a lot of rescues and handled some of the toughest challenges right away. When we arrived, it was about continuing that mission and making sure we did everything possible. We searched debris piles, performed welfare checks, and ensured no area was left unchecked." 

Charlotte Fire Captain Jerry Rodgers shares his thoughts after returning from the mission in Yancey County, where crews worked tirelessly on recovery efforts. 

Charlotte Fire has been on the ground in Yancey County since September 25, working alongside other agencies to help search for missing residents and provide vital recovery assistance. The aftermath of Hurricane Helene left the region in ruins, with mudslides sweeping away parts of mountains and homes. The firefighters' work has been both physically and emotionally taxing, as they helped bring a sense of hope and relief to the affected community. 

Rodgers couldn’t hold back his pride in his team. "We did everything that was asked of us and more. Every firefighter gave their all," he said. "I couldn’t be prouder of the work our teams have done. The people of Yancey County have been so appreciative, and knowing we helped make even a small difference means the world to us." 

Charlotte Fire Task Force 3 team stands together after their return from Yancey County, where they worked closely with local and federal teams on critical recovery missions. 

Stepping Up to Lead 

While Charlotte Fire initially deployed to assist in search and recovery efforts, their role quickly expanded. "Once we were there, it wasn’t long before others began to rely on us for leadership," Rodgers explained. "People needed guidance, and our team stepped up without hesitation. We built strong connections across the state, and those relationships helped us get things done." 

Captain Steven Pritchard, who also led a team during the mission, echoed the sense of responsibility that drove their efforts. "It’s important to the folks in this county. It’s important to folks in the state," Pritchard said. "They had an emergency, they had a disaster up here. Several people were missing, loved ones. And that's what we do. We come in to help. We come in to assist." This sentiment reflected the heart of the mission—offering aid and comfort to those left in the wake of Hurricane Helene's devastation. 

Captain Steven Pritchard listens intently during the debrief, reflecting on the mission and the impact Charlotte Fire had in Yancey County’s recovery. 

Charlotte Fire worked closely with federal teams, FEMA, and canine units, methodically combing through debris and conducting damage assessments. Beyond searching for the missing, they also looked after the residents who remained in hard-hit areas, making sure they had necessary supplies such as food, water, and medicines. 

"The devastation in Yancey County was overwhelming," Rodgers reflected. "We weren’t just there to recover those who were lost—we were also there to care for the living. There were so many who still needed help, and we made sure not to let them down." 

Captains Dakota Raborn and Michael Grant, alongside Firefighter Thomas Yow, stand ready to share their experiences from the deployment in Yancey County, remembering the hard work and unity that defined their mission. 

A Triumphant Return 

After weeks away from their loved ones, the Charlotte Fire crew returned home to a warm welcome and a sense of pride in the work they had done. "Coming back to our families is a feeling like no other," Rodgers said. "Everybody missed their loved ones, and coming home gives us all some closure after what we’ve been through." 

Despite the physical and emotional exhaustion, Rodgers noted the difficulty of leaving the mission unfinished. "There are still families out there who need answers," he said. "It’s hard to walk away, but we know we did everything we could, and the teams still on the ground will carry on with the same dedication." 

Senior Fire Telecommunicator Summer Knowles played a pivotal role during the 23 days she was deployed to Yancey County, supporting her team and ensuring communication flowed smoothly. 

Charlotte Fire Chief Reginald Johnson commended the returning crew, praising their resilience and commitment. "The men and women of Charlotte Fire have shown extraordinary dedication and compassion throughout this deployment," Johnson said. "Their work in Yancey County, under such difficult circumstances, speaks volumes about their character and professionalism. I couldn’t be more proud of what they’ve accomplished." 

Captain Gregory Short takes a moment, having been part of significant recovery efforts during the deployment. 

The Work Continues 

While this Charlotte Fire team has returned home, recovery efforts in Yancey County are ongoing. Other teams remain in the area, working to ensure that no one is left behind. Rodgers acknowledged the progress made but was clear that the job is not done. 

"We hope that the teams continuing the work will bring even more closure for these families," Rodgers said. "We’ve built strong partnerships with agencies across the state, and we’re confident that the work will carry on with the same determination." 

Firefighter Samuel Baker recalls the mission, proud to have served the Yancey County community alongside his Charlotte Fire crewmembers. 

For Rodgers and his crew, returning to Charlotte doesn’t mean the end of their connection to Yancey County. "This mission stays with you," Rodgers shared. "We did everything we could to help, and while it’s great to be home, a part of our hearts is still with the families we served." 

The impact of Charlotte Fire’s efforts over the past several weeks is undeniable. Their work brought relief, hope, and a renewed sense of strength to those affected by Hurricane Helene. From searching debris to providing emotional support, the firefighters made a lasting impression on the community. 

Firefighter Adam Smith smiles after returning from his first deployment with Charlotte Fire. After six years of service, this experience marked an important and rewarding milestone in his career.

"This deployment was about more than just recovery," Rodgers said. "It was about resilience, compassion, and standing with our neighbors in their darkest hours. The people of Yancey County have shown incredible strength, and it’s been an honor to be part of their journey toward healing." 

As the Charlotte Fire team settles back into life at home, they carry with them the knowledge that their work has made a real difference. The road to recovery in Yancey County remains long, but thanks to the efforts of firefighters like Rodgers and his team, the community is one step closer to rebuilding. 

Captain Jerry Rodgers addresses his team during their debrief at the Charlotte Fire Operations Center after their challenging deployment to Yancey County.