Our Response Areas

CMPD Emergency Line:  911      |

CMPD Non-Emergency Line:  311 / 704-336-7600       |

Outside of Mecklenburg County, Priority Communications Line:  704-336-3237

The Response Area Team is designed to strengthen ownership and accountability​ for crime reduction and community safety. It enables officers to become more familiar with the people who live and work there, patterns of crime and suspect behaviors, and community resources that may be leveraged to address crime and quality of life issues.

If you want to report a crime and need police assistance in an emergency, dial 911.

If you want to report a crime or other information that does not require the police to respond to you or your location, please dial 311 (non-emergency crime reporting) or the Division Office line.
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The Charlotte-Mecklenburg Police Department jurisdiction is divided into 13 patrol divisions. Deputy Chief Estella Patterson oversees the Field Services Patrol Groups, including: Patrol North - the North, University City, North Tryon, and Freedom Divisions, Patrol South - the South, Providence, Hickory Grove, Independence and Eastway Divisions, and Patrol Central - the Central, Westover, Steele Creek, and Metro Divisions as well as Operations Command.


<< Click on the map to find your Division and Response Area.

Patrol Services Group: ​ Executive Chief Officer: ​​​DC Estella Patterson

Service Areas: Patrol North ​ Service Are​a Commander: ​Major Brian Foley
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