Our Organization

The Cyber Crimes Unit manages digital forensic analysis for all units of the Charlotte-Mecklenburg Police Department as well as partner agencies both inside and outside of Mecklenburg County. Areas of expertise include: Computer Forensics, Mobile Device Forensics, Network Forensics, and Video Enhancement.

Cyber Crimes unit investigators investigate network intrusions, hacking, and internet child exploitation (solicitation of a child or child pornography) that involve suspects or victims residing in Mecklenburg County North Carolina.

The Cyber Crimes unit partners with the U.S. Secret Service, Federal Bureau of Investigation, IRS Criminal Investigations Division, the U.S. Customs Service, U.S Attorney General's Office, the North Carolina Attorney General's Office and other local organizations in matters of national and international cybercrime.

The Cyber Crimes unit does not conduct investigations unless a crime has been reported to CMPD. The Cyber Crimes unit is not equipped to take reports over the phone. Persons wishing to report a cybercrime should contact 911 or 311 and report the incident to a patrol division or Non-Emergency Police Services (NEPS) or, via Online Reporting.

Cyber Crimes Supervisor
Sergeant Melissa Kiefer
​Phone: 704-336-5239​ | Fax: 704-336-4898

Helpful websites:
Need to report internet fraud to the FEDS?
Internet Fraud Complaint Center (FBI)

Report scams, malware issues, phishing emails, etc.:
Federal Trade Commission

Report incidents of suspicious activity involving telephone numbers (spam calls/texts, robo-dialing, etc.):
Federal Communications Commission

Report an incident of online child exploitation that did not occur in Mecklenburg County:

Get assistance with cyber abuse from trained volunteers.
Wired Patrol