CATS Micro to Provide More Access to Jobs, Health Care, and more!
Published on January 22, 2025
CATS to Launch CATS Micro to Provide More Access to Jobs, Health Care, Education and Major Activity Centers in North Mecklenburg County
CHARLOTTE, N.C. – The Charlotte Area Transit System (CATS) is set to launch CATS Micro, on Monday, February 24, 2025.
CATS Micro is an on-demand, shared-ride service that gets you where you need to go, for the same fare as a local bus or rail trip. CATS Micro operates point-to-point within a designated zone and will initially serve the Northern Mecklenburg County area. The new service will be provided using CATS Micro branded vehicles, like the image below.
CATS has two partners that are assisting in bringing this service to Northern Mecklenburg County. MV Transportation is providing turnkey service operations for CATS Micro. Spare, an all-in-one mobility operations platform that is designed to provide an end-to-end scheduling and booking platform for operating modern paratransit and microtransit systems. The Spare trip booking tool will be seamlessly integrated into the CATS-Pass app to allow for riders to book trips in the app.
“CATS is excited to offer a new and innovative transit option to our passengers,” CATS’ Chief Administrative Officer Elizabeth Presutti said. “The partnership with Spare and MV transportation marks a significant step forward in enhancing mobility options for our northern towns. By introducing on-demand services, we're providing our residents with flexible and convenient transportation solutions that seamlessly integrate with our existing transit network and better connect the community.”
CATS Micro will operate on a daily basis, as follows:
Weekdays: 6 a.m. to 7 p.m.
Weekends: 7 a.m. to 7 p.m.
Fare will be $2.20, the same as local bus and train. Wheelchair accessible vehicles are available upon request.
CATS Micro is one of the key initiatives outlined in the Envision My Ride: Bus Priority Study, adopted by the Metropolitan Transit Commission in May 2022. It is part of the larger goal to build a further reliable, connected and accessible mobility network for the CATS service area. Riders can learn more at RideTransit.org.
For questions or concerns, riders can speak directly to a customer service representative at 704.336.7433 (RIDE)
Customer service call center hours are 5:30 a.m. to 7 p.m. Friday and 7 a.m. to 4 p.m. Saturday.
About the Charlotte Area Transit System
Charlotte Area Transit System (CATS) is a department of the City of Charlotte and governed by the Metropolitan Transit Commission. CATS is the largest transit system between Washington, D.C. and Atlanta, offering bus, light rail, streetcar, vanpool and paratransit services.
Learn more by visiting RideTransit.org or follow CATS on X, Instagram and Facebook.