Pet services

​Owner Surrenders​

Animal Care & Control​ accepts pets being surrendered by their owners two days a week during the following times:

Sundays 9:00 am – 11:00 am

Wednesdays 11:00 am – 2:00 pm

Owner Surrender Information Line 704-336-3799



Only the legal owner of an animal may surrender to CMACC.  We CANNOT accept pets from family members or friends.  The owner MUST be a current resident of Mecklenburg County (if your license does not list a Mecklenburg County address, please bring proof of residency).  At time of surrender, the owner must also present a driver's license or government issued picture ID.  Vet records are not required, but helpful in evaluating and placing your pet.


Signing Over

You will be required to sign a surrender form transferring ownership rights to the City of Charlotte.  By signing this form, you acknowledge that there is a risk of your pet being euthanized.  Each animal is evaluated based on space, temperament, and health.  We cannot guarantee your animal will be accepted into the adoption program.  We will not call you to let you know the outcome.



Check with friends and family to see if they can care for your pets or contact a rescue group as an alternative to surrendering your pet.  Humane Society of Charlotte also has an ICARE rehoming webpage.  Visit the Humane Society iCare Program page​ to see if this is an option for you. You can also use social media outlets like Facebook, Craig's List, Twitter, Instagram, and others to help with the rehoming process.​