Animal Care & Control accepts pets being surrendered by their owners two days a week during the following times:
Sundays 9:00 am – 11:00 am
Wednesdays 11:00 am – 2:00 pm
Owner Surrender Information Line 704-336-3799
Only the legal owner of an animal may surrender to CMACC. We CANNOT accept pets from family members or friends. The owner MUST be a current resident of Mecklenburg County (if your license does not list a Mecklenburg County address, please bring proof of residency). At time of surrender, the owner must also present a driver's license or government issued picture ID. Vet records are not required, but helpful in evaluating and placing your pet.
You will be required to sign a surrender form transferring ownership rights to the City of Charlotte. By signing this form, you acknowledge that there is a risk of your pet being euthanized. Each animal is evaluated based on space, temperament, and health. We cannot guarantee your animal will be accepted into the adoption program. We will not call you to let you know the outcome.
Check with friends, family, neighbors, corworkers, church members, etc. to see if they can take your pets. Use social media such as Facebook, Twitter, Instagram and other outlets such as Craig's list as another option for rehoming. Contact a rescue group as an alternative to surrendering your pet. Another location where you can post your pets for rehoming is rehome.adoptapet.com; here you can list your pet in hopes of finding the right home and the $50 fee can be donated to the shelter or rescue of your choice.