Citywide Newsroom

Media Kit

​This media kit will provide information about the City of Charlotte, its government, leadership team, elected officials and more. Members of the news media will also find details about media requests, public records and covering City meetings.

If you have additional questions about the City, or are a member of the media seeking more information, please contact Charlotte Communications and Marketing at 704-336-3052.

​Media Contacts

​Media requests for citywide initiatives and the city manager's office


  • Data for operations across the organization

  • City policies

City manager's office

  • City manager, city leadership (deputy city manager or assistant city managers)

  • City attorney's office (legal issues, investigation or pending litigation)

  • Human Resources (personnel issues, city manager hires)

  • Management & Financial Services questions

  • Innovation & Technology/Office of the Chief Information Officer

  • Community Relations

  • CharMeck 311​​​

Aviation/Charlotte Douglas International AirportDavis, Lee704-359-4933
Charlotte Area Transit SystemKinard, Olaf704-336-2275
Charlotte Department of TransportationDurrett, Linda704-516-5594
Charlotte Fire DepartmentCannon, Robert704-336-2094
Charlotte Fire DepartmentGist, Dennis704-336-2094
Charlotte Fire DepartmentGilmore, Jackie


Charlotte WaterColey, Cam704-391-5106
Charlotte WaterFrost, Jennifer704-336-4793
Charlotte-Mecklenburg Police DepartmentTufano, Robert704-336-7042
Charlotte-Mecklenburg Storm Water ServicesDodd, Alyssa704-942-5860
Charlotte-Mecklenburg Storm Water ServicesBoone, Mark T.980-314-3208
City CouncilOliver, Kimberly704-336-2180
City CouncilBurney, Alban704-336-4947
Engineering & Property ManagementBanbury, Jim704-336-3610
Management & Financial Services Barnhardt, Kristen704-336-4324
MayorWatkins, Gregg704-336-3438
Neighborhood & Business ServicesRichardson, Keith704-336-2753
Solid Waste ServicesJackson, Denada704-432-3538

​About the City of Charlotte

Charlotte is one of the 25 largest cities in the U.S. and is the largest city in North Carolina. Nicknamed the Queen City, Charlotte and its resident county are named in honor of Charlotte of Mecklenburg-Strelitz, the queen consort of British King George III during the time of the city's founding. 

Nearly 800,000 live and work in the Charlotte community and the City provides services to much of this population. The City’s focus areas are Housing and Neighborhood Development, Community Safety, Transportation, Economic Development and the Environment.

Charlotte consistently ranks as one of the top-growing cities and is the home to more than 10 Fortune 1000 companies, including household names such as Bank of America, Wells Fargo, Belk, Shutterfly, Duke Energy, Lance and Nucor. Charlotte is also home to the Carolina Panthers of the NFL, the Charlotte Hornets of the NBA, the NASCAR Hall of Fame and the U.S. National Whitewater Center.  

Other amenities that make Charlotte a great place to live and work include numerous higher learning organizations, cultural centers and health care facilites.

  • Ranks 1st among top 10 cities with the best employee engagement (Forbes)
  • Ranks 2nd among 25 largest cities for most desirable place to purchase a home (
  • Ranks 2nd in the best areas for job-seeking college graduates (
  • Is the 5th fastest growing metro from 2000-2012 of the 52 largest metro areas (US Census)
  • Ranks 6th among top 10 hot cities for IT jobs in 2013 (Modis, Inc.)
  • Ranks 7th among the top Spring Break destinations for families (
  • Is one of the top 10 cities for newlyweds to live and work (
  • Ranks 8th among the top 10 big booming cities (
  • Ranks 9th among top 50 cities with the most job openings per capita (
  • Is among the top 20 best cities for businesses and careers (
  • Ranks 9th among the top moving destinations of all cities (Penske Truck Rental)
  • Is the 17th largest city in the U.S. in total population
  • Is a top 10 city for urban forests (American Forests)
  • Has been named “Tree City” for 33 consecutive years by the National Arbor Day foundation
  • Is home of ImaginOn, the top ranked children’s museum in the country (

City Government

Charlotte has a council-manager form of government with a mayor and 11 council members elected every two years in November, and a professional city manager to run the day-to-day operations. The mayor and four council members are elected at-large by a city-wide vote. Seven council cembers are elected from districts by voters who reside in each district.

Charlotte adopted the council-manager form of government in 1929. This form of government divides responsibilities between elected officials and an appointed city manager.

The mayor and city council are the "board of directors" for this municipal corporation. As such, they set policy, approve the financing of all City operations and enact ordinances, resolutions and orders. Their responsibilities also include appointing the city manager, city attorney, city clerk and members of various boards and commissions.

The city manager, functioning as the chief operating officer, administers the policy and decisions made by city council and oversees the day-to-day operations of City government. It is the city manager's responsibility to ensure that all City services are delivered in an efficient and cost-effective manner and to provide vision and leadership to the City organization.

Frequently Asked Questions about Charlotte government.

​Charlotte Mayor and City Council

Together, the mayor and city council members are responsible for establishing the general policies under which the City operates.

These include:

  • appointing the city manager, city attorney, city clerk and members of various boards and commissions enacting ordinances, resolutions and orders;

  • reviewing the annual budget, setting the tax rate and approving the financing of all City operations; and

  • authorizing contracts on behalf of the City.

Alvin "Al" Austin, district 2 representative

Al Austin

​Alvin "Al" Austin, a democrat, was elected in 2013 and is currently serving his second term on council.

Austin is one local name many know from television and his community/civic work. A native Charlottean, his outstanding accomplishments with fundraising, event planning, marketing and community relations has placed him on the Greater Charlotte area's radar of successful executive communicators.

Al is the Major Gifts Officer for the Division of Institutional Advancement at Johnson C. Smith University. He is responsible for identifying, cultivating and soliciting major gifts from individuals, corporations, alumni, and the community. The university is about to embark on a $150 million comprehensive campaign to transform the campus and the communities surrounding it.

More about Councilmember Al Austin

Dimple Ajmera, district 5 representative

Dimple AjmeraDimple Ajmera, a democrat, is district 5 representative on Charlotte City Council.
Dimple currently serves as a Change Manager at TIAA, a Fortune 100 financial services organization. She was awarded the Champion Award for Excellence several times at TIAA, where she manages large-scale asset management and financial application projects. Prior to being recruited at TIAA, Dimple worked with Yardi Systems and managed multiple investment management implementations for their top-tier clients. She also served at Deloitte & Touche as Lead Tax Consultant 
Dimple gives the credit for her accomplishments to her parents, who had instilled the values of hard work, education, and giving back to the community.

More about councilmember Dimple Ajmera

Edmund H. Driggs, district 7 representative

Ed Driggs​Edmund H. Driggs, a republican, ​​was  elected in 2013 and is serving his second term on City Council. 

During  his career at major financial institutions, Driggs specialized in arranging financings and securities offerings for corporate clients and advising them on strategic transactions.  After retiring in 2001, he moved to South Charlotte with his wife Caroline and their two children, who are both CMS graduates.

Since moving to Charlotte, Driggs's community service has included service on the boards of WTVI and Communities in Schools as well as on the President's Council at Central Piedmont Community College. His volunteer activities have including tutoring students at EE Waddell High School,  assisting at the Classroom Central distribution center, and giving classes in economics and personal finance at CMS schools and CPCC. 

He joined the Charlotte Rotary Club in 2004 and has been recognized as a Paul Harris Fellow for his donations to the Rotary International Foundation.

More about councilmember Edmund Driggs

Julie Eiselt, at-large representative

Julie Eiselt, a democrat, ​was elected in 2015 and is serving her first term on council.

Born and raised in Milwaukee, Wisconsin, Eiselt earned a bachelor’s degree in Spanish from Indiana University and a master’s degree in international management/finance from the American Graduate School of International Management (Thunderbird) in Arizona. She went on to have a successful career in commercial and investment banking, working in emerging countries and utilizing her proficiency in Spanish, French and Portuguese. Eiselt credits living and working in foreign countries for developing her passionate interest in cultural assimilation, specifically within her own community. 

Eiselt moved to Charlotte in 1998 with NationsBank/Bank of America and later stayed home to raise three children, all while expanding her involvement in civic activity. After a man tried to abduct her at gunpoint in Charlotte in 2007, she built a coalition of neighborhood leaders and founded Neighbors for a Safer Charlotte (NSC). This grassroots organization spurred more funding for the police department and court system and increased accountability from public officials to Charlotte citizens. Her work in NSC led to the Charlotte-Mecklenburg Police Department to present her with a Citizen Service Award, and the Charlotte Observer named her as one of "Seven to Watch" for her work in public safety.​ 

More about councilmember Julie Eiselt

Claire Green Fallon, at-large representative

Claire Fallon​Claire Green Fallon, a democrat, is an at-large representative on Charlotte City Council. She was elected in 2011 and is serving her third term on council.​

Fallon serves on the board of the Housing Trust and was a member of the Charlotte-Mecklenburg Planning Commission, the Mayor’s Mentoring Alliance, the Mixed Income Housing Coalition of Mecklenburg County, and Committee of 21 for Charlotte-Mecklenburg roads and infrastructure. She is a member of the University Political Action Committee – Neighbors for a Safer Charlotte, a founding member and president of the NorthEast Coalition, an umbrella organization of homeowners associations, and a past president of the Legacy at Davis Lake Home Owners Association.

More about councilmember Claire Green Fallon

Patsy Kinsey, district 1 representative

Patsy Kinsey, a democrat, is serving her sixth term as a member of City Council from district 1. 
In July 2013, Kinsey became Charlotte’s second female mayor after being appointed to the office by her colleagues on City Council. She served out the remaining term of Anthony Foxx, who had resigned his post as mayor to serve as U.S. Secretary of Transportation. Kinsey was first elected in 2003. 
She is the council representative to the Discovery Place Board of Directors as well as the Centralina Council of Governments (COG) executive board, where she serves as 1st vice president. She also serves on the Board of the North Carolina League of Municipalities and is president-elect of the National League of Cities’ Women in Municipal Government. 
Vi Alexander Lyles, mayor pro tem

Vi Alexander Lyles, a democrat, is an at-large representative on Charlotte City Council. She was elected in 2013 and is serving her second term on council. She was chosen by her peers on December 7, 2015 to serve as mayor pro tem.

Lyles worked for the City of Charlotte for almost 30 years, starting off as an analyst in the city's budget department before becoming budget director. She was assistant city manager for the city from 1996 to 2004. During her time with the city, she helped create the city’s first capital budget and led the restructuring of government programs to evaluate and assess performance audits for city programs. She also led and presented the community safety plan and helped develop the city's affordable housing plan and Mecklenburg County's Minority and Women's Business Enterprise Program for small businesses.

More about Mayor Pro Tem Vi Alexander Lyles

L​aWana Mayfield, district 3 representative

LaWana MayfieldLaWana Mayfield, a democrat, represents district 3 on Charlotte City Council. She was elected in 2011 and is serving her third term. In 2014 Mayfield was awarded the David Bohnett LGBT Leadership Fellowship and completed the Harvard Kennedy School of Government program.

Mayfield serves on the National League of Cities REAL Race, Equity and Leadership Committee; ​as president of Gay, Lesbian, Bisexual and Transgender Local Officials; and as board member of Smart Start of Mecklenburg County. She also serves on the Centralina Eco​nomic Development Committee and is secretary of North Carolina Black Elected Municipal Officials.

More about councilmember LaWana Mayfield

James Mitchell Jr., at-large representative

James Mitchell Jr., a democrat, is serving his first term as an at-large council member. He previously served from 1999 to 2013 as the district 2 council member.

He graduated from the following leadership programs: Harvard University John F. Kennedy School of Government, North Carolina Institute of Political Leadership (IOPL), Leadership Charlotte and Focus on Leadership.​

In 2011, James served as the president of the National League of Cities, only the second elected official from North Carolina to serve as the president in the  organization's 92 years. James was also the recipient of the Democratic Municipal Official (DMO) of the Year award.

Mitchell currently serves as director of business development for Barton Malow Company, where he is responsible for construction opportunities in North and South Carolina.

More about councilmember James Mitchell, Jr.

Gregory A. Phipps, district 4 representative

Greg PhippsGreg Phipps, a democrat, represents district 4 on Charlotte City Council. Prior to his election in November 2013, he was appointed in January 2005 to fill the unexpired 10-month term of former district 4 counc​il member Malcolm Graham upon his election to the North Carolina legislature.

Council member Phipps is the Council representative on the board of University City Partners. He also served as chair of the Keep Charlotte Beautiful Committee from 2006 to 2009 and was appointed to the Charlotte-Mecklenburg Planning Commission, where he served until his election to City Council. He is a graduate of the CMPD Citizens Academy, former member of the CMPD University City Leadership Council, president of Back Creek-II homeowners' association and an organizer of Precinct 204.

More about councilmember Gregory Phipps

Kenny Smith, district 6 representative

Kenny Smith, a republican, was first elected in 2013 and is serving his second term on Charlotte City Council. 

Smith was born in Charlotte at Presbyterian Hospital and has lived almost his entire life within Charlotte’s District 6. He and his wife, Bridget, along with their three children, live a half-mile from his childhood home. He attended Billingsville and Selwyn Elementary schools, AG Middle School and Myers Park High School, where he served as student body president his senior year. Shortly after graduating from the University of North Carolina at Chapel Hill in 1996, he returned to district 6.

Kenny spent 7 ½ years working for Charlotte Pipe and Foundry Company, where as regional sales manager he oversaw the Northeast territory. In June 2005, he began his career in commercial real estate. Over the past 11 years, Smith has specialized in third-party office leasing, tenant relocations and renewals, building acquisitions and dispositions. During that time, he has completed more than 200 transactions, negotiating win-win solutions for his clients and community. 

More about councilmember Kenny Smith

Charlotte Mayor Jennifer W. Roberts

Jennifer Roberts was raised in Charlotte and now she and her husband, Manley, are raising their two children here as well. Roberts graduated as valedictorian from East Mecklenburg High School, attended UNC-Chapel Hill on a Morehead Scholarship—where she was captain of the Tar Heel women's volleyball team her senior year—and has Masters degrees from the Johns Hopkins University School of Advanced International Studies and the University of Toronto.

She has worked as a diplomat for the State Department, as an international business woman and as a high school math teacher. She served four terms as an At-Large Mecklenburg County Commissioner, including five years as Chairman. She is only the second woman elected Mayor of Charlotte and is the first person to serve as both Chairman of the County Commission and as Mayor.

More about Charlotte Mayor Jennifer Roberts

City Manager and Assistant City Managers

The City of Charlotte operates under a council-manager form of government. The Mayor and Council are responsible for making policy decisions for the community. The City Manager is resp​onsible for carrying out those decisions, as well as providing vision and leadership to the organization and for overseeing the daily operations of City government.

City Management Bios

​The City of Charlotte has a team of skilled and experienced leaders working to support and guide all departments.


City of Charlotte Vision and Mission 


The City of Charlotte will be a model of excellence that puts citizens first. Skilled, diverse, and motivated employees will be known for providing quality and value in all areas of service. We will be a platform for vital economic activity that gives Charlotte a competitive edge in the marketplace. We will partner with citizens and businesses to make this a community of choice for living, working and leisure activities.


The mission of the City of Charlotte is to ensure the delivery of quality public services and to promote the safety, health and quality of life of its citizens. 

Guiding Principles

  • We will attract and retain a skilled and diverse workforce
  • We value teamwork, openness, accountability, productivity and employee development
  • We will provide all customers with courteous, responsive, accessible and seamless quality services
  • We will take initiative to identify, analyze and solve problems
  • We will collaborate with stakeholders to solve problems and make decisions.


Public Records

The City of Charlotte is committed to an open and transparent government. As a rule, we respond to all requests for information as quickly as possible and strive to communicate a realistic time frame.

More information about public records, including the public records request form.

​City of Charlotte Public Meetings

There are various meetings held throughout the City of Charlotte. These meetings are listed on the event calendar.

Speak at a Public Meeting - Call, visit or fax the City Clerk's Office to request to speak at a City Council meeting

Parking and directions

Charlotte-Mecklenburg Government Center (CMGC) is located in the government district of uptown’s second ward, at 600 E. Fourth Street, Charlotte NC. View a map of the Government Center and surrounding area.

Parking for visitors to CMGC can be found in the adjacent parking deck, accessible from Davidson Street. If the deck is full, on-street parking and other pay lots are in close proximity.

Media vehicles may use the circle drive entrance on Fourth Street; see below for more details.
Visitors may call the CMGC Control Room 24 hours a day, seven days a week at 704-336-4535 with questions.

Media Parking

Members of the media wishing to park in the Government Center circle along Fourth Street (not those who wish to park in the Davidson Street parking deck): 

All vehicles must have exterior markings that identify the media outlet; a card on the interior dashboard is not satisfactory.

Vehicles must be parked only in the reserved/marked spaces in the circle closest to Fourth Street.

Government Center security enforces the parking ordinances. If a vehicle without a placard is parked in the wrong space or does not have exterior vehicle identification, it will be ticketed. 

Media outlets providing live feeds will receive priority parking. 

Media advisory updates will include parking information for other City facilities as needed.