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​Charlotte Communications & Marketing

Charlotte, one of the 25 largest cities in the U.S. and the largest city in North Carolina, is a fast-growing, fast-moving city. Nearly 800,000 people live and work here, and millions more visit Charlotte every year to enjoy professional sports, fine dining and exceptional shopping, study at our universities, receive excellent care at our hospitals, and explore the outdoors.

The Queen City's audiences want effective, accurate and fast information, as well as ways to share thoughts and concerns with City employees, department leaders and elected officials.

From storytelling to public affairs, community engagement to marketing and creative services, web services to video production, Charlotte Communications and Marketing's professional, talented team members provide a multitude of ways to share effective messaging across a variety of communications channels.

The department is organized into six areas, all focused on providing guidance and assistance to tell Charlotte's stories.

Manager/Assistant Director: Traci Ethridge

  • Focus Areas: Strategy, Implementation, Compliance, Special Projects (i.e., CIP, Community Action Plan)

Staff: Sabrina Colón, Sr. Communications & Community Engagement Specialist

  • Focus Areas: Community Investment Plan, Engagement

Staff: Ken Brown, Sr. Communications Specialist

  • Focus Areas: Social Media, Strategy Development, Oversight of Corporate Channels

Staff: Wendy Bing, Project Coordinator

  • Focus Areas: Workfront, 30-60-90-Day Planning and Messaging Tool

Manager/Director: Sandy D’Elosua Vastola

Staff: Jordan-Ashley Walker, Sr. Communications Specialist

  • Focus Areas: Media Relations & Crisis Communications

Brittany Clampitt: Communications Specialist


  • Focus Area: Media Relations

Staff: Nicole Eaton, Communications Specialist

  • Focus Areas: Internal Communications, Internal Strategy, Content Development

Manager: Shawn Proffitt

  • Focus Areas: Web Governance, Maintenance, Strategy

Staff: Steven Fisher, Content Webmaster

  • Focus Areas: Web maintenance, ADA Compliance, Development

Manager: Ryan Wagner

  • Focus Areas: Strategy, Multimedia Innovation, CAP Fund/Video Technology Needs

Staff: Gina DiPietro, Video Journalist

  • Focus Areas: Digital Development, Video  Prod.

Staff: Steve Rogers, Video Journalist

  • Focus Areas: Digital Development, Video Prod.

Staff: David Flower, Video Journalist

  • Focus Areas: Digital Development, Video Prod.

Staff: Sherry Bauer, Producer/Director

  • Focus Areas: Programming, GOV Channel

Staff: Doc Russell, Engineer

  • Focus Areas: GOV Channel, TV Studio, Equipment Maintenance

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