Innovation & Technology

​​​Electronic Maintenance

The Electronic Maintenance Team strives to provide excellent customer service in maintenance, repair and programming of end user subscriber radios, mobile data systems, video systems and associated ​accessories. The Electronic Maintenance Team also provides consultation to help the customer best meet their radio and mobile data communication needs.

Additional services provided include:

  • Customer consultation and vendor management
  • Installation and removal of radio, mobile data, video recording and radar systems
  • Radar calibration and certification
  • Radio inventory, template and network management
  • 24 x 7 on-call emergency services​​​​

Radio Network Infrastructure

The Radio Network Infrastructure Team strives to provide excellent customer service in five counties within the UASI Region. Providing a well-organized preventive maintenance program to the individual cities and counties tower sites for their RF Bandwidth resolving many issues before the customers notice a degradation of service. This team also works hand in hand with the multiple PSAP and other Communication/Dispatch Centers providing guidance and consultation to support their individual needs from the management level to the users in the field. This team provides installation, programming, maintenance and upgrades routinely on the routers, switches, RF Transmitters, Microwaves, Console positions and other devices within the complex multi-county system. Customers consist of Public Safety and Public Works Agencies on the local, state and federal level throughout the greater City of Charlotte and Mecklenburg County, Union County, City of Gastonia, Cabarrus County and Stanly County.

Additional services provided include:

  • Customer consultation and vendor management
  • Console installation, programming, maintenance and upgrades
  • RF Transmitter installation, programming, maintenance and upgrades
  • Microwave transport maintenance and upgrades
  • Manage all sites in accordance with FCC and FAA regulations
  • Manage the City of Charlotte and Mecklenburg Counties FCC license
  • 24 x 7 on-call emergency services​

 

 

 

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 Contact Us

Our hours are 8 a.m. to 5 p.m., Monday through Friday. A radio and network expert is on-call 24 hours a day, 365 days a year to provide emergency repairs for all mission-critical radio equipment and systems.

527 Spratt Street
Charlotte, NC 28206
(704) 336-5810

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