Gov University

     ​Go​​​vernment 101

An Introduction to the City of Charlotte, Your Local Government​


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In N.C., state government divides duties between the state, counties, cities and special districts.

Since 1929, Charlotte has operated under a "council-manager" form of government that divides duties between elected officials and an appointed city manager. 

Council is the legislative body. The city manager is the chief executive officer.  ​

​Residents elect the mayor and 11 city council members every two years. 

  • The mayor and four council members are elected at-large by a citywide vote.
  • Seven council members are elected from districts by voters who reside in each district.
City council adopts policy, approves the financing of all city operations and enacts ordinances, resolutions and orders. They also authorize contracts and rezone property.

Council appoints the city manager, city attorney, city clerk and members of various boards and commissions.

The mayor presides at city council meetings and officially represents the city at special ceremonies and events. The mayor pro tem, elected by a vote of the city council, assumes all duties of the office in the mayor's absence.

​The city manager administers the policy set by the mayor and city council and oversees the day-to-day operations of city government, which includes making sure services are delivered in a timely and cost-effective manner.

The services provided by city government include, but are not limited to:

Police, fire, public transit, signalized intersections, city streets, city sidewalks, drinking water treatment, waste water treatment, solid waste/ recycling collection, housing programs, neighborhood programs, code enforcement, airport services, animal care and control, youth employment, adult employment, economic development, business investment, planning, urban design, engineering, construction for city projects, environmental programs, permitting, inspections, zonings and rezonings. ​

​City Focus Areas

City Council has five strategic areas in which city government focuses its resources. Each focus area is supported by a city council committee and by various programs within city departments. 

Community SafetyCommunity Safety Icon page navigation
Economic DevelopmentEconomic Development Icon page navigation
EnvironmentEnvironment Icon page navigation
Housing & NeighborhoodsHousing Icon page navigation
Transportation & PlanningTransportation icon page navigation

 Explore Your Neighborhood

Connecting to your local government

You can stay connected with Charlotte's government in several ways.

Visit to access city and county services and make online requests 24/7. You can also dial 311 or 704-336-7600 Monday through Friday, from 7 a.m. to 7 p.m. for service information.​

​Citywide newsroom

Be the first to know city news and updates at


Connect to our social channels at

Attend city council meetings

FIRST MONDAYS Council Strategy Session
SECOND MONDAYS Public Forum/Council Business Meeting
THIRD MONDAYS Zoning Meeting
FOURTH MONDAYS Public Forum/Council Business Meetings

For more information about city council meetings visit  

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​By the Numbers:
Local government provides in Charlotte
every day…

  • 256 firefighters on duty
  • 42 fire stations
  • +320 fire calls for service
  • 388 police field units
  • 1,000 resident calls for service
  • 600 officer-initiated calls for service
  • 755 signalized intersections
  • +2,400 miles of city streets
  • +76,000 transit riders (incl. bus, rail special transport, van pool)
  • 107,000,000 gallons of drinking water treated and delivered
  • 88,000,000 gallons of waste water collected and treated
  • +43,000 curbside households receiving trash pickup
  • 4,400 calls received by CharMeck 311