​City of Charlotte departments and divisions

Charlotte Area Transit System (CATS)

Charlotte Area Transit System (CATS) is the largest transit system between Atlanta, GA and Washington, DC with over 70 local, express and regional bus routes, a light rail line, services for the disabled, and vanpools serving more than 23,000,000 trips  each year.

Charlotte Communications & Marketing

​From storytelling to public affairs, community engagement to marketing and creative services, web services to video production, Charlotte Communications and Marketing's professional, talented team members provide a multitude of ways to share effective messaging across a variety of communications channels.

Charlotte Department of Transportation (CDOT)

Charlotte Department of Transportation (CDOT) is committed to enhancing the driving, bicycling and walking experience through planning, operating and maintaining the City's transportation choices for residents and visitors.

​Charlotte Fire Department 

Charlotte Fire Department operates out of 42 fire stations and provides fire protection for approximately 792,862 people living in a 300 square-mile area.

Charlotte-Mecklenburg Planning Department

Charlotte-Mecklenburg Planning Department provides integrated planning services that promote sustainable growth to improve our community's quality of life.

Charlotte-Mecklenburg Police Department

Charlotte-Mecklenburg Police Department is the largest law enforcement agency in Mecklenburg County and the largest police department between Washington, D.C. and Atlanta. CMPD's goal is to make Charlotte one of the safest large cities in America.

Charlotte-Mecklenburg Storm Water Services

Charlotte-Mecklenburg Storm Water Services improves the storm drainage system to ensure stormwater runoff drains effectively from streets to streams, reduces flood risks, and protects the quality of surface waters for our community.

Charlotte Water

​With more than 954,644 customers, Charlotte Water (formerly Charlotte-Mecklenburg Utility Department or CMUD) is the largest water service utility in the Carolinas.

Community Relations

Community Relations is the human relations agency for the City of Charlotte and Mecklenburg County.

Economic Development

Economic Development department shapes places and provides resources to empower Charlotte’s residents and businesses to thrive. This work is accomplished through the lens of Equitable Economic Development using our uncommon perspective of and service to Charlotte’s increasingly diverse residents, built environment, and industry sectors.

Engineering & Property Management

Engineering & Property Management​ handles design and construction of City infrastructure projects, regulates development, ca​res for the tree canopy and landscaping and manages real estate and facilities portfolios.

Housing & Neighborhood Services

Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: community engagement, code enforcement, housing services, environment and sustainability, and CharMeck 311.

Human Resources - City of Charlotte

​City of Charlotte is proud of its diverse, 7,000-plus member workforce that serves the community through professional, administrative, public safety, technical, clerical, skilled and labor and trades work. Build your career where you live.

Innovation & Technology

City of Charlotte Innovation & Technology department (I&T) provides executive-level leadership for the City’s Technology Governance Policy, delive​​rs technology services to City departments and partnership agencies, and coordinates information technology initiatives across the organization to support, enhance and advance citizen service delivery.​

Internal Audit

Internal Audit Office provides reasonable assurance that the City has an operating and effective system of internal controls and assists members of management in evaluating the efficiency and effectiveness of operations.

Management & Financial Services

​City of Charlotte's ​Management & Financial Services Department partners with customers to achieve their service goals in the community through sound management of financial, vehicle and equipment services.

Strategy & Budget Department

Strategy & Budget Department​ is responsible for the development and oversight of the City of Charlotte's annual operating budget and five-year Community Investment Plan.​

Solid Waste Services

City of Charlotte Solid Waste Services provides a variety of quality, efficient and cost-effective services including the collection of: bulky waste, garbage, recycling and yard waste.

​City of Charlotte programs and initiatives

help think our city forward

Charlotte's place types and Unified Development Ordinance (UDO) is aimed at updating policies and regulations that guide growth and development in Charlotte.

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