Emergency Information

Dont Forget Your Pets

​Winter weather information

In the Carolinas, winter weather is relatively mild, but Emergency Management and the City of Charlotte still monitor the region for extreme cold, snow and ice.


When winter weather does impact the area, check here for updates and subscribe to receive email or text alerts.


​Prepare yourself, your family, and your neighbors:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
  • For those who depend on electricity to operate medical equipment, make alternate arrangements in case of power outage for an extended period of time.
  • Plan to check on elderly/disabled relatives and neighbors.
  • Plan to bring pets inside.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.
  • Fill a gallon container with water and place them in your freezer to help keep food cold.

Prepare your home:

  • Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep warm air inside.
  • Make sure you have a working carbon monoxide detector.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk during cold weather! More people turn to alternate heating sources without taking the necessary precautions.
  • Learn how to shut off water valves in case pipes burst.

Prepare your vehicles:

  • Fully winterize your vehicle. Have a mechanic check antifreeze, brakes, heater and defroster, tires, and windshield wipers to ensure they are in good shape. Keep your gas tank at least half full.
  • Keep an extra emergency kit specifically created for your car. Include the basic essentials along with a portable cell phone charger, ice scraper, extra blanket, sand for traction, and jumper cables.

​Helpful information

Twitter accounts


City of C​harlotte​​​


Mecklenburg County​​​


National Weather Service​​​


National Weather Service- Greenville/Spartanburg​​​


National Oceanic and Atmospheric Administration​​​


NC Emergency Management​​​