Envision My Ride


The Charlotte-Mecklenburg region is rapidly growing and changing. Through the years our bus service has extended operating hours, implemented more neighborhood service, and improved customer amenities.  CATS recognizes that we need to continue to improve your bus system to better serve you, our customer, and we enlist you to help us.   

Envision My Ride is a planning initiative to redesign the current bus system. Through this initiative, CATS plans to study bus route structure and frequency to determine how to impr ove the system and better serve the Charlotte region.

CATS is leading extensive public outreach to best understand what is most important to riders. CATS will use this feedback to develop a plan for route and service adjustments.

Key Considerations for Envision My Ride:

  • Cross-town and suburb-to-suburb bus service
  • Connections between different bus routes and between bus and light rail 
  • Frequency of service
  • More direct services

Envision My Ride Brochure


From March 12 – May 4, 2018, CATS provided a public comment opportunity on the Envision My Ride proposed network changes. Customers were invited to provide comments on an interactive online map. Over 300 comments were received during this comment period with the highest number of comments for Route 43 Ballantyne & 77X North Mecklenburg Express.

CATS is currently reviewing the feedback collected. Over the next few months, CATS will conduct several public meetings leading up to the final Envision My Ride recommendation. 

Public Outreach 

CATS will be hosting a series of upcoming meetings to discuss proposed changes to routing that will take place in October 2018 as a part of their Envision My Ride initiative. Changes are being proposed to the following routes: 1, 2, 6, 7, 8, 10, 16, 20, 21, 25, 30, 34, 45x, 60x, 61x, 62x, & 235. To learn about routing and scheduling proposals, riders are highly encouraged to attend one of the following meetings:

*Each meeting will provide the opportunity for citizens to learn about specific routes.  


Wednesday, May 30

Goodwill Opportunity Campus

5301 Wilkinson Boulevard, Charlotte NC

(Routes 5, 9, 235)

2 p.m. to 3:30 p.m.


Thursday, May 31

Wallace Pruitt Recreation Center

440 Tuckaseegee Rd, Charlotte, NC

(Route 8 & Route 34)

5 p.m. to 6:30 p.m.


Tuesday, June 5

Mountain Island Library

4420 Hoyt Galvin Way, Charlotte, NC

(Route 1 & Route 34)

5:30 p.m. to 7 p.m.


Tuesday, June 5

Charlotte-Mecklenburg Library (Main)

310 North Tryon Street, Charlotte NC

(Routes 1, 2, 6, 7, 8, 10, 16, 20, 21, 25, 30, 34, 60, 235)

11:30 a.m. to 1 p.m.


 Wednesday, June 6

Charlotte Trolley Museum

1507 Camden Rd, Charlotte, NC

(Routes, 5, 6, 9, 16 and 56)

5 p.m. to 6:30 p.m.


Thursday, June 7

Tyvola Senior Center

2225 Tyvola Rd, Charlotte, NC

(Routes 20, 30 & 60)

1 p.m. to 2:30 p.m.


Tuesday, June 12

Main Library

310 North Tryon Street, Charlotte NC

(Express Routes 45X, 61X, and 62X)

11:30 a.m. to 1 p.m.


Tuesday, June 12

West Boulevard Library

2157 West Blvd, Charlotte, NC

(Routes 2, 10 & 30)

5 p.m. to 6:30 p.m.

Wednesday, June 13

Beatties Ford Library

2412 Beatties Ford Road, Charlotte, NC

(Routes 7, 21 & 25)

5 p.m. to 6:30 p.m.

CATS will provide auxiliary aids and services under the Americans with Disabilities Act for individuals with disabilities.  Translating services will be available upon request. Anyone requiring accommodations should contact CATS Customer Service at 704-336-RIDE (7433) at least one week prior to the meeting so arrangements can be made.​