Envision My Ride


ThCharlotte-Mecklenburg region is rapidly growing and changing. Through the years our bus service has extended operating hours, implemented more neighborhood service, and improved customer amenities.  CATS recognizes that we need to continue to improve your bus system to better serve you, our customer, and we enlist you to help us.   

Envision My Ride is a planning initiative to redesign the current bus system. Through this initiative, CATS plans to study bus route structure and frequency to determine how to impr​ove the system and better serve the Charlotte region.

CATS is leading extensive public outreach to best understand what is most important to riders. CATS will use this feedback to develop a plan for route and service adjustments.

Key Considerations for Envision My Ride:

  • Cross-town and suburb-to-suburb bus service
  • Connections between different bus routes and between bus and light rail 
  • Frequency of service
  • More direct services

Envision My Ride Brochure

CATS is inviting riders to comment on the system-wide bus redesign proposal for Envision My Ride. Click on the map below to provide general comments or suggestions to the overall proposed system changes. These proposed route adjustments are draft recommendations developed by staff.  CATS is looking for public comments in order to make final recommendations. Public comments will be accepted through Friday, April 6 2018. CATS will then review the feedback to make changes to the proposals, before presenting recommendations to the Metropolitan Transit Commission (MTC) for adoption in late 2018.

To comment on a specific route proposal, click on the individual route before entering your comments and be sure to note the route number in your comments. Include your email address or phone number if you would like for CATS to contact you regarding your feedback. 

For more information as to how to make comments, watch this video from our partners at Remix:


Learn how CATS designs and implements bus routes!

Riders and community members are also invited to provide input by contacting CATS customer service at 336-RIDE(7433) or telltransit@charlottenc.gov.

Bus-Rail Integration Plan

Beginning March 16, 2018, the 9.3-mile LYNX alignment will extend from 7th Street Station in Center City through the NoDA (North Davidson) and University areas, terminating on the UNC Charlotte campus. CATS has adopted service changes to over 20 bus routes and 700 bus stops have been discontinued, added, or changed. Chances are that a bus stop or bus route that you use will change.

Public Outreach

Charlotte Area Transit will be hosting a series of Transportation Fairs across Charlotte and North Mecklenburg to discuss upcoming changes to bus routes following the opening of the Blue Line Extension in March 2018.

To learn about both service changes adopted for the LYNX Blue Line Extension and future service scenarios for Envision My Ride, you are strongly encouraged to attend one of the following Transportation Fairs:


Charlotte-Mecklenburg Main Library

310 N Tryon St

Charlotte, NC 28202

Tuesday, January 30th 2018

11:30am – 1:00pm


North County Public Library

16500 Holly Crest Ln

Huntersville, NC 28078

Wednesday, January 31st 2018

11:30am – 1:00pm


IKEA Charlotte

8300 Ikea Blvd

Charlotte, NC 28262

Tuesday, January 30th 2018

Wednesday, January 31 2018

5:30pm – 7:00pm


Beatties Ford Public Library

2412 Beatties Ford Rd

Charlotte, NC 28216

Thursday, February 1st 2018

5:00pm – 6:30pm


South Park Community Transit Center

Lower Level of South Park Mall

Tuesday, February 6th 2018

3:30pm – 5:30pm


Sugar Creek Library

4045 N Tryon St – Suite A

Charlotte, NC 28206

Tuesday, February 6th 2018

3:30pm – 5:30pm


Nevins Center

3523 Nevin Rd

Charlotte, NC 28269

Thursday, February 8th 2018

3:00pm – 4:30pm


The Art Institute of Charlotte

2110 Water Ridge Parkway

Charlotte, NC 28262

Monday, February 12th 2018

11:45am – 1:00pm


University City Public Library

301 East W T Harris Blvd

Charlotte, NC 28262

Thursday, February 15th 2018

10:00am – 6:00pm



3645 E W T Harris Blvd

Charlotte, NC 28215

Wednesday, February 21st 2018

5:30pm – 7:00pm



3645 E W T Harris Blvd

Charlotte, NC 28215

Thursday, February 22nd 2018



Innovation Park

8505 IBM Blvd

Charlotte, NC 28262

Thursday, March 8th 2018

11:00am – 1:00pm


Charlotte Transportation Center – Food Court

310 E Trade St

Charlotte, NC 28202

Monday, March 12 2018



Goodwill Opportunity Campus

5301 Wilkinson Blvd

Charlotte, NC 28208

Tuesday, March 13 2018



Goodwill Opportunity Campus

5301 Wilkinson Blvd

Charlotte, NC 28208

Wednesday, March 14 2018


CATS will provide auxiliary aids and services under the Americans with Disabilities Act for individuals with disabilities.  Translating services will be available upon request. Anyone requiring accommodations should contact CATS Customer Service at 704-336-RIDE (7433) at least one week prior to the meeting so arrangements can be made.