The Charlotte-Mecklenburg region is rapidly growing and changing. Through the years our bus service has extended operating hours, implemented more neighborhood service, and improved customer amenities. CATS recognizes that we need to continue to improve your bus system to better serve you, our customer, and we enlist you to help us.
Envision My Ride is a new initiative to redesign the current bus system. Through this initiative, CATS plans to study bus route structure and frequency to determine how to improve the system and better serve the Charlotte region.
Over the next twelve months, CATS will conduct extensive public outreach to best understand what is most important to riders. CATS will use this feedback to develop a plan for route and service adjustments.
Key Considerations for Envision My Ride:
- Cross-town and suburb-to-suburb bus service
- Connections between different bus routes and between bus and light rail
- Frequency of service
- More direct services
December 2016 to January 2017: CATS collected rider feedback through an online survey.
Currently: Survey results are being analyzed, CATS has developed a draft plan to change surrounding bus service upon the opening of the LYNX BLE.
The linked map
shows the latest proposed bus connections.
Next: CATS will next present proposed bus route changes to the public for feedback.