How To Start A New Vanpool

Interested in forming a vanpool? A vanpool coordinator is available to guide you through the entire process. To start a new vanpool, fill out the Vanpool Form​ and a vanpool coordinator will match you with others in your area. If you would like to see if there is a vacancy on a vanpool, take a look at the current list of Vanpools in operation.  

Getting Riders
Finding people interested in sharing a ride, saving money and taking the hassle out of commuting is easier than most people think. To get you started, a vanpool coordinator will:

  • Provide flyers for distribution at your work, neighborhood, church, etc., regarding forming a vanpool.
  • Conduct transportation fairs at your work to educate others about forming a vanpool.
  • List your potential vanpool on our CATS Web site.
  • Plus more...

Getting On Board
To start a vanpool, you need nine to 14 passengers. One person must agree to be the primary driver and at least one other rider must be a backup driver. If you agree to be a driver, you ride free.

I Want To Be A Driver
For a complete guide on CATS' Vanpool, go to the  Vanpool Driver's Manual.

All drivers must complete and sign a Vanpool Driver Application. Print out the application and send the completed form to:

Vanpool Program
600 East Fourth Street
Charlotte, NC 28202

Our Insurance and Risk Management Division must approve each driver's application. Once approval is received and there are nine to14 riders, a Vanpool Lease Agreement must be signed. This agreement sets the fare for your group and requires a 30-day written notice to return the van. To review all of the terms and conditions in the agreement, go to Vanpool Agreement.