1. Contact us by telephone - Dial 311 or 704-336-7600
2. Have ready to provide your Social Security Number or Employer Tax Identification Number
A fee for new service will be applied to the first bill.
Yes, you can add someone to your account so they can inquire about your bill. Call 311 or 704-336-7600 to authorize an additional name to the account.
The primary account holder is financially responsible for paying the water bill.