Charlotte Water

​​​​​​​​​Water Pressure

Low Water Pressure

  • A clogged aerator on a faucet can slow the flow.  Remove the aerator from the faucet, clean it, and put back on.
  • Consult with a plumber.
  • If you have a pressure reducing valve (PRV) installed to protect your plumbing, it may need adjusting.  Most PRVs are installed after the water meter or before the water heater.  Talk to a plumber before adjusting it.
  • If your water pressure suddenly drops to almost nothing ... it could be a result of a broken water line.
  • Check frequently asked questions for more information.
  • Call 311 or 704-336-7600 to report sudden drops in pressure.

High Water Pressure

  • If your home is in a geographically low point (near a creek) or near a water pumping facility, you may experience water pressure higher than 80 psi. Unfortunately, Charlotte Water can't alleviate high water pressure, but you may consider having a licensed plumber install a pressure-reducing valve at your home.
  • County building codes require pressure-reducing valves (PRVs) to be installed on new or remodeled residential plumbing where water pressure exceeds 80 psi.
  • A PRV reduces the water pressure coming into your home, if needed, to protect your plumbing much the same way that a surge protector protects your computer or television. A licensed plumber can assess your current plumbing system and recommend whether a PRV is needed for your home






Wastewater Backup in HomeWastewater Backup in Home
Water Leaks? Water Leaks?
Water OutageWater Outage
Discolored WaterDiscolored Water
Wastewater OdorWastewater Odor
Wastewater OverflowWastewater Overflow
Water OdorWater Odor
Water PressureWater Pressure
Unidirectional FlushingUnidirectional Flushing