Charlotte Water

​​Water Bill Payment Options​

Pay by Phone or Computer
Schedule Future Payments
  • Bank Draft Initial set up will take four to six weeks. We will confirm your participation and notify you when your Bank Draft payments will begin. 
Mailing address for water bill payment is:

City of Charlotte
Billing Center
P.O. Box 1316
Charlotte NC 28201-1316



Authorized Payment LocationsAuthorized Payment Locations
Pay OnlinePay Online
Pay By PhonePay By Phone
Pay In PersonPay In Person

​​Pay bi​​ll via Ci​ty website​

The Charlotte Wat​er online bill pay site is currently down for maintenance. We apologize for the​ inconvenience. 

​To make a secure, one-time ACH payment using your savings or checking account with Kubra EZ-PAY, click here. There is no additional charge for this transaction.

To make a payment on a past due or disconnected account, please click here to use Western Union's Speedpay to ensure the payment is posted today. A convenience fee of $1.85 is charged by Western Union Speedpay for this service.​

For additional support, please call 311 or (704) 336-7600 during normal business hours (7 a.m. – 7 p.m.). ​

​Pay Bill via City Website

Pay water bill by signing in or registering your account through Charlotte Water website. Additional payment options are available

​If unable to see above sign in fields, please click access online pay login here.